![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforTroyers Tree Service, LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/31/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On August 20, 2021 our neighbor was having a large tree taken down by Troyer Tree Service. We were asked if they could use our property to help for access. Troyer completely took over our yard and driveway. They had their tree grinder in front of our house and were dragging everything through our yard and driveway. They drove their bucket truck through our side yard,leaving, long deep ruts. They destroyed our grass on the right side of the driveway. They also left the large, cut, tree trunks in our yard for hours (picked up by a crane). This placed ruts and a deep hole in our front yard. Not only did this company not speak one word to us, they never said anything about potential damage to our property. I have called them several times to see if they can come out and repair the damage they did to our yard. I have not received a return phone call by them. When they left they could clearly see the damage they had caused. We did not hire them and it was not our tree.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.