Business ProfileforHastings and Sons LLC

We have been dealing with this company for 2 years now ... the first patio poured was awful and done very quickly... they told me they would tear out and pour another patio with a different worker and crew and it was the same crew who poured the second patio and it was even worse! The current patio on my property has cracks in the patio, its crumbling away, 2 parts of the patio have sunk and water sits when it rains. The siding on the back of my house is covered with dried up concrete because they didn't clean up or finish the job. I have let this company know with plenty of time within warranty and have messages and Ring video of them promising that they would re-do the patio a third time because Mason & Shawn both came out to look at this patio and told me it's an awful patio. Then out of nowhere I can't get ahold of anyone. they won't return my text messages or my phone calls. Very bad customer service and they make promises they can't keep and there timeline to get a job started and finished is absurd and takes forever. We have been patient with this company but this is the final straw and what is on my property is an eye sore and definitely not worth the money I paid. I want a full refund! If that means they come tear out the patio that would be great!