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      Country
          Country

          Find a Location

          Insurance Auto Auctions, Inc. has 183 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • IAA

              2 Westbrook Corporate Ctr STE 500 Westchester, IL 60154

              BBB Accredited Business
            • IAA

              2663 S 88th St Kansas City, KS 66111-1767

            • IAA

              1601 Thrailkill Rd Grove City, OH 43123-9735

            • Insurance Auto Auctions

              1280 Jackson St Saint Paul, MN 55117-4613

            • IAA

              400 Cherokee Dr Dayton, OH 45417-8115

            Business ProfileforInsurance Auto Auctions, Inc.

            Auto Auction
            Looking for more information? Access the headquarters listing for IAA
            Read more
            The Complaints and Customer Reviews shown on this profile include all complaints and reviews submitted about either the business headquarters or any of its corporate-owned locations, including this one. Use the "Find Locations" link to see all corporate-owned locations.

            At-a-glance

            Customer Reviews

            1.08/5stars

            All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location.

            Average of 96 Customer Reviews

            Customer Complaints

            246 complaints closed in last 3 years

            62 complaints closed in last 12 months

            All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location.

            This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations.

            View HQ Business Profile

            Overview

            IAA provides international buyers with the flexibility of buying online either with a registered buyer account or through a broker. Our Market Alliance members can provide local support to buyers in over 170 countries with bidding, buying and shipping in select regions.

            Products & Services

            Digital Auction

            Business Details

            Location of This Business
            10100 Windisch Rd, West Chester, OH 45069-4813
            Headquarters
            2 Westbrook Corporate Ctr STE 500, Westchester, IL 60154
            BBB File Opened:
            11/30/2018
            Years in Business:
            27
            Business Started:
            8/7/1997
            Business Incorporated:
            8/7/1997
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of INSURANCE AUTO AUCTIONS for this business, issued by Bureau of Motor Vehicles. The expiration date of this license is 3/31/2025.

            These agencies may include:

            Bureau of Motor Vehicles

            2950 Mahoning Ave

            Youngstown OH null

            (330) 799-9747

            Type of Entity:
            Corporation
            Number of Employees:
            465
            Alternate Business Name
            • IAA
            Business Management
            • Mr. Doug Koesters, Branch Manager
            • Mr. John W. Kett, President/CEO
            • Ms. Jacki Cygan, Manager of Client Relations
            Contact Information

            Principal

            • Mr. Doug Koesters, Branch Manager

            Customer Contact

            • Mr. Doug Koesters, Branch Manager
            Additional Contact Information

            Fax Numbers

            • (513) 779-4267
              Primary Fax

            Local BBB

            BBB Cincinnati

            BBB Reports On

            BBB reports on known marketplace practices.

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