Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Unlimited Auto Group has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforUnlimited Auto Group

    Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    7897 Cincinnati Dayton Rd., West Chester, OH 45069
    BBB File Opened:
    7/26/2019
    Years in Business:
    9
    Business Started:
    1/1/2015
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Ab FALAH, owner
    Contact Information

    Principal

    • Ab FALAH, owner

    Customer Contact

    • Ab FALAH, owner

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/26/2024

    I bought a vehicle 7/13 wasn't made aware they didn't have the original key for the vehicle until I signed paperwork and was about to drive off. I didn't see where to lock vehicle A* told me I would have to pop the cover off the look prior to exiting and entering the vehicle and that I would have to buy a key. 7/14 went out to go to the store the car wouldn't start they told me it's probably the battery try to jump the car ask a neighbor to jump it etc I am 19 first time buyer I have them 2500 down payment for a 2020 Kia soul. I went back and forth went them 7/15 they decided it was the key that's making the car not start so their solution was to disarm the anti theft so she could drive the car and we should get with the neighbors to form a watch group 7/17 mechanic comes to disarm the alarm mechanic says they have to provide a key they can't sale a car with broken belts in the tires that's dangerous. The car starts I'm at work while this is being done my mom keeps me updated.i drive my mom to work that night at 7pm a 2 min drive go back home fix her lunch take it to her and go back home for a min go back outside car wouldn't start I notified the company again they insisted that I keep jumping the vehicle or get it fixed. My mom and I call the insurance company at this point I feel they set the car up to be stolen so they could double dip in profits. I notify the finance company of the issues they put a hold on the loan. They follow me and take pictures when I asked them a 1000 times to please fix the vehicle in a safe working condition or just give me my down payment back they were freely with the words you people fail to realize the vehicle is as it it doesn't have to be safe nor working . Call the finance company and tell them you want the car fix it and move on. Finance company was closed sat they repossessed my car and said they won't give me my down payment back. Did I mention I bought 2 tires for the vehicle . I didn't drive the vehicle a good 8hrs

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Julie F

    1 star

    07/23/2024

    Went today to look at a car advertised on the website. I received several confirmations that the car was still in stock. When I arrived, we were told the car was not there, without an explanation. Needless to say, we wouldnt have wasted our time going if we had been told the car was not there. It seems like bait and switch as they tried to sell us other cars.

    Local BBB

    BBB Cincinnati

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.