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Find a Location

The Float Loft has 1 locations, listed below.

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    Business ProfileforThe Float Loft

    Massage Therapist

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    West Chester, OH 45069-6321
    BBB File Opened:
    12/18/2020
    Alternate Business Name
    • Tao Float Loft
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/22/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Myself, and many other customers had purchased prepaid visits for the float services. The day before Easter, we received email that the company was permanently closing on Easter (1 day notice) because of COVID. The time slots for services have been booked solid for over a month and almost impossible to get in to use prepaid visits. There has been no further communication or option to receive refund of prepaid services that were not available to receive. I am now learning that this owner also closed his other location previously with minimal notice. The owner of this business is a thief in my opinion and I want to protect anyone else from doing business with him.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Roger S

    1 star

    07/15/2022

    Do not give this business your money. The previous owner, Dylan B****, took hundreds and probably thousands of dollars from unsuspecting customers and then did a sleight of hand switch with the current owner and changed the name to The Float Loft and then stole all the membership fees and credits that people had paid for. The current owner is acting totally stupid and simply says he made a bad contract with B**** and the money that customers paid is now gone. The current owner though wants people to pay him even more money for a new membership. Total scam. Stay away from this business. Even the scruffy Ohio Attorney General and the do nothing Ohio Secretary of State are supporting this theft of funds. These people, Dylan B****, and the current "owner" Sean R***** appear to be total crooks, robbers without guns. Sign up and give these people your money and you will join the ranks of total fools. The old name of Tao Float Loft is still an active company and the new owner, R*****, bought the equipment, the business "good will", customer lists and continued the business in the same location while wiping out all the accounts where people had deposited membership and float fees and either R***** or B**** just pocketed the money. The customers' money is now gone from the records of Tao Float and The Float Loft. Total scam and rip off artists these two.

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