Reviews

I would leave 0 stars if I could. My movers were scheduled to arrive between 9-10 am. They still hadnt shown up by 11, so I called and talked to the owner. He said hed find out what was going on, and call me back in 5 minutes. He called back about an hour later, and said they were on the way. They finally showed up at 1:00. Three hours late! Im supposed to turn my keys in to my apartment by 5, so this is already bad. They said the owner never even told them they were supposed to be there between 9-10. They show up with a small U-Haul truck! I already knew everything wasnt going to fit, but theyre determined to try. I was busy doing things myself, and I didnt think theyd need to be supervised, but they were trying to get everything done so fast that they constantly dropped boxes, dropped whole loads off of the dollys, and shoved everything in the truck no matter which way they had to stuff it in. Needless to say, they damaged stuff while doing this, and still couldnt fit it all in! Then they just left for the new house leaving all of my remaining property sitting outside of my apartment! Not only that, they left it all blocking the staircase that 2 other apartments use! During all of this, the boss showed up to help. Never introduced himself as the owner, didnt apologize for the situation, and copped an attitude when I told him how terrible this whole situation was! We got to the new house, and the movers apparently got lost, so it took them over an hour on a 20 minute drive. It ended up taking 8 hours total to move a 2-bedroom apartment with 4 guys working! The owner said he gave me $100 off, but the total still came out to 8 hours of work. Now, the owner is completely ignoring me about damages. Hes extremely unprofessional, hardly ever answers the phone, takes hours or days to call you back, no apologies or regrets at all. Ive moved dozens of times in my life, and this was, by far, the worst move ever. ***** this business like the plague!