Business ProfileforTriple Play Home Services Heating, Air Conditioning & Plumbing

Terrible Company. Techs do not know what they are doing. Two came to my house on two days, neither could find the problem. Wanted to charge me $400 plus for a thermostat. Only cost $237 at Home Depot. Was suppose to have special treatment, paid extra $237, given a special number to call. Line always busy, No special treatment received. Will let neighbors and contacts know this Company has gone down hill. Owner would not return phone calls to discuss scheduling future appointment. Must not need my business.

Mrs ********* we went to your home On a Saturday Evening the same day as your request and we were there Until almost 9 pm (special treatment) you were quoted $345 for the thermostat which includes the labor. You denied the repair and said you would go to ********** and get your own. We then scheduled another appointment to go and install you self purchased thermostat. again same day. When our tech arrived you kicked him out and called our office and said you didnt want him there and that he was stupid. you were rude to our techs and our office staff all whome where trying to help you. You then demanded we come out the next day at the first appointment of the day which was not an available time slot as we were already booked for that time slot. We did offer a later appointment that we had available but that was not acceptable to you. We try very hard to get to all of our members as quickly as possible and we offered one of those spots but you were not willing to work with us on the availability that we had and said you needed special treatment. I did not personally return your call because my staff did return the call and you were being irate to them and said we would no longer have your business and that you were going to call someone else, I guess i didnt see the need to discuss further based on that statment.