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Business Profile

Property Management

AHI Properties

This business is NOT BBB Accredited.

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Complaints

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Complaint Details

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  • Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    On 4/4/2022 I applied for a house and paid the application fee of *****. I then received an email stating the house had already been rented, so I called and spoke with ***. She stated that the house had been rented and that I shouldnt have been able to apply for the house. Well I did and it let me put the application in through the ahi website. I have the receipt through email. When I asked to be reimbursed the payment, I was told that I wouldnt be receiving a reimbursement that they could apply it to another property. They dont have any properties in the price range or size that I need and still refuse to reimburse the payment for the application fee. I have attached the texts messages as proof they wont reimburse. And wont give me their corporate number after several times of asking for it.

    Business response

    04/20/2022

    Please see attached file.

    Customer response

    04/20/2022

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    *****************************

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