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Business Profile

Painting Contractors

Owens Paint & Remodeling

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:12/08/2022

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    this company painted the exterior brick and the front and back door of my residence. also replaced an entry door on my garage. the complaint is they over sprayed on everything then during trying to clean that up they used a chemical that scuffed and removed paint from my soffit which was not supposed to be painted because it was in good shape that is until these guys got done with it. They were paid for a service, i never got any other estimates and agreed to the job being done at the cost that Chris Owens gave in his estimate. for that cost i expected a professional job. Chris has since changed his phone number and the last time we spoke he told me that i should get with his insurance company to get anything else fixed because he didn't know how to repair the paint damage caused by him on the soffit. owens paint & remodeling took $6000.00 from me and did not or do not intend to finish the job or repair the damage they caused beyond the scope of their work. i feel taken advantage of and there should be laws protecting home owners from shysters. also the door that was replaced in the garage is only half finished they didn't trim the inside of the door frame.

Owens Paint & Remodeling is NOT a BBB Accredited Business.

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