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Business Profile

Restaurants

Kentucky Fried Chicken

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Restaurants.

Complaints

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Complaint Details

Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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Complaint Type

  • Initial Complaint

    12/11/2023

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    Went throught the drive through in ****** ******** to *** ordered a 70 dollars worth of food. They read the order back and had the order correct. We proceed through get our food. When we get home we noticed they didn't give us any of our sides with any of our meals. We called asked for a refund since we live to far away to return to they're location, we were rejected and didn't offer any kind of professional options for us to be done correctly in this issue.

  • Initial Complaint

    08/21/2023

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    On May 5, 2023 I bought food from the drive thru at **** **** **. When I received my bank statement (in July after returning from vacation) I saw they had debited my card two times for the same transaction. I called the #, *** headquarters , my bank told me too and I was then given an email address. I emailed the man and he said he would send me a **** debit card worth $40 to cover the double debit. I have not received that debit card.

  • Initial Complaint

    04/20/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Unanswered
    On 4/18/2023 3:45 pm I order 36 piece nugget for ***** the app offered Quick pickup only. I tried to pick up in Drive thru because i am handicap, there was no one in the drive thru at the time. I was told I have to come inside to pick up. I advised I was handicapped and unable to walk and the response was sorry you have to come in. I called ********** the store and nothing but a busy signal. I called ********** and push option 1 to talk to some one after waiting 5 MINUTE for a answer just got a recording for a call back which never came. On 04/20/2023 called store finally talked to Manger (Promise) who said call the app **********, Got ahold of a Lady took case and gave me a case number ******** to talk refund and transferred me they never answer after waiting 5 minutes and voice mail wanting my callback number which never happen. *** to much of a hassle.

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BBB Rating & Accreditation

F

This business is not BBB Accredited

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Years in Business: 43

Customer Reviews are not used in the calculation of BBB Rating

Reasons for BBB Rating

Contact Information

1201 Alameda St

Norman, OK 73071-3006

Customer Complaints Summary

4 total complaints in the last 3 years.

1 complaints closed in the last 12 months.

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