Business ProfileforJOPAC Industries

My name is ******************************, My father ******************************* passed away 09-14-2022 and left me his **** GMC ****** ****. He purchased this truck brand new in ****, Due to health issues my father never got around to fix up this truck. I walked in JOPAC Industries on October 17th and spoke with ***************, the owner. I began telling him exactly what I wanted done to the truck, including the exact brands I wanted to go with. I requested a full brake job with ALL new components and suspension lowering kit. He immediately took my $3,000 deposit. Approximately, 1 month passed before reaching out and trying to find when the truck will get the work done on it. He tells me theyre waiting on 2 boxes to arrive and he will call me. 3 weeks pass, I follow up again and he tells me the brake shop hasnt shipped out the calipers. I decided to do my own investigation and reached out directly to the manufacturer of the brake kit and found out he has NOT ordered a single part from them. I quickly called the owner and call him out on the situation. With no true explanation, he said, he will order the parts. He then, decided to go behind my back and ordered knock off parts to save money on his end. Once again, I verified this through the brake manufacturer. He performs the work on the truck and calls me to say the truck is done. I took the truck on a test drive, relying on his professionalism. I lost 80% of the brakes and barely got the truck to a safe stop. I called him and said, the brake pedal is very soft, this is NOT acceptable & safe. He took the truck back for 2 additional days to look into the issue. He reaches out & says, its completely normal. At this point, With great frustration. I lost all hopes in the integrity and morals for the shop owner. I pick up the truck and found out they lost the wheel lock key to the wheels. They took my truck around back of the shop and physically try to the beat the wheel locks out. All I'm asking is for them to make things right.