Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:10/17/2022

  Type:Service or Repair Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I HIRED A MECHANIC WHO WORKS FOR THIS COMPANY TO FIX MY CAR. HE QUOTED ME A PRICE, WHEN HE WAS DONE HE EXPLAINED TO ME HE DIDNT KNOW WHAT WAS WRONG WITH THE CAR AND COULDNT FIGURE IT OUT, CHARGED ME FOR FULL PRICE OF PARTS AND LABOR, AND DIDNT REPLACE MY PARTS, GIVE ME A RECIEPT FOR MY PARTS. HE DID GIVE ME THE LEAST EXPENSIVE PART BACK WITHOUT THE RECIEPT AND TOLD ME TO RETURN THE PART( WHICH WAS STRIPPED AND USED) . WHEN ANOTHER MECHANIC WORKED ON MY CAR HE TOLD ME THE STARTER WASNT REPLACED AND MY IGNITION SWITCH WAS THE STOCK PART. I CALLED THE MECHANIC ABOUT IT, HE DIDNT ANSWER MY CALLS SO I TEXTED HIM AND HE REFUSED TO GIVE ME RECIPETS FOR HIS WORK AND THE PARTS AND PROCEEDED TO TELL ME HE GAVE ME THE MONEY BACK, THEN TOLD ME HE GAVE ME THE PARTS BACK TO RETURN, THEN HE PROCEEDS TO TELL ME THE MONEY I PAID HIM FOR PARTS HE KEPT BECAUSE HE DESERVED IT FOR BEING OUTSIDE WORKING ON MY CAR ALL DAY LONG AND THERE WAS NO MONEY FOR MY STARTER IT WENT TO HIS GAS AND FOR BEING OUTSIDE WORKING ON MY CAR IN THE HEAT AND TO SUE HIM.