We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Factoring Services

TBS Factoring Service, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Factoring Services.

Complaints

Customer Complaints Summary

  • 52 total complaints in the last 3 years.
  • 7 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:05/17/2022

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I've been factoring my invoices through tbs factoring services for about 6 months,but now I pull freight for a certain company.They won't factor my invoices,nor will they release **** can't enter an agreement with another factoring company until they release me and terminate my ucc filings. I have $11,000 worth of invoices.They said I can't be released until 6/21/22. That means I can't receive any money for over a month. My bills are piling up

    Business Response

    Date: 05/24/2022

    On May 11, 2022, our Customer Account Senior reached out to the client to discuss their account. TBS had advised the client we were not able to offer credit for a broker they were doing business with, so we issue them a release letter on 5/7/22. The client then wanted to transfer his account to another factoring company that could offer them credit for the broker we were not able to approve. Our credit team was able to approve credit and the client was advised on May 19 via voicemail and email, however, our team was not able to speak to the client directly to advise of the approval. Our team followed up on May 20,,2022, and spoke to the client to see if they had received the approval notice, which they did and decided to stay with TBS and withdraw their notice to cancel. The client was satisfied with the resolution.

TBS Factoring Service, LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.