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Business Profile

Major Appliance Services

Agnew Appliance

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Major Appliance Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/21/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was purposefully and unknowingly sold a bad refrigerator. Within 2 months, the refrigerator showed signs of dying, and when I went to diagnose the issue, I was told it has had several previous issues. I attempted to reach out to the company for resolution and was pushed to the side. I spent over $500 on this refrigerator and was told it was in great condition, when in reality it was on its last leg. I feel completely scammed as a consumer, and I am not the only one who theyve done this to.

    Business Response

    Date: 09/01/2022

    see attached

    attached you will find a copy of the bill of sale it clearly states we give a 30 day warranty

Agnew Appliance is NOT a BBB Accredited Business.

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