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            Business ProfileThunder Moving LLC

            Moving Companies
            BBB accredited business

            Contact Information

            Oklahoma City, OK 73114

            Visit Website
            Email this Business
            (405) 757-5354

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            Customer Reviews

            3/5

            Average of 2 Customer Reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 4/12/2019

            Years in Business: 5

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            Location of This Business
            Oklahoma City, OK 73114
            Email this Business
            BBB File Opened:
            4/12/2019
            Years in Business:
            5
            Business Started:
            11/17/2018
            Business Started Locally:
            11/17/2018
            Business Incorporated:
            11/17/2018
            Accredited Since:
            4/12/2019
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Number of Employees:
            2
            Business Management
            • Mr. Kye Keefe, Owner
            Contact Information

            Principal

            • Mr. Kye Keefe, Owner

            Customer Contact

            • Mr. Kye Keefe, Owner
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Website Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Hiring a mover

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/14/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            In late December, I hired Thunder Moving to move me from my two bedroom, **** square-foot home into a three-bedroom **** square-foot townhome. This was my second time using Thunder Moving and I felt really good about it. I was completely taken advantage ofmy dresser way scratched beyond repair (by negligently sliding the ** off of the top, leaving deep scratches) and later dropping the dresser down a flight of stairs. The movers were very kind, honest and apologetic about dropping the dresser, they took their own pictures and when they left that day we thought it would be easily resolved. The owner has been completely unwavering, he will not take me seriously nor make this right. Ive given him a little over two months to do so. This dresser was newless than two years oldand delivered by ****** Brothers with white glove service. It had not one scratch on it. Thunder Moving has done irreparable damage, with no consequences or liability on their end. Theyve offered $60 for a $600 dresser, and that is not acceptable. The owner should be ashamed. Their contract is vague and doesnt mention negligence on their behalf. I am seeking a full refund of $500, so that I can replace my dresser.
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            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Jeffrey P

            04/12/2023

            I would never use Thunder movers ever again and have told many people not to use them either. In December, they moved me about 5 miles within Yukon. Many items damaged (pictures, a marble top table and a few other things). The biggest damage was that they put a nice ding (about the size of a dime) in my black side by side fridge. The mover even said the ding was not there prior to moving it. I filed a claim and the owner, Nick came back and said it wasn't covered but they would give me a $75 goodwill check. Total insult, as a new fridge door would be $850. A month or so later I received a check for the $75 with a letter stating that if I cashed the check, I would not be able to post any negative comments on social media (basically). What a joke. Ripped the check up. Be careful which movers you select. Better to go with a well known vendor instead of a mom and pop small mover..


            Thunder Moving LLC Response

            04/17/2023

            ************,I apologize that your experience with Thunder Moving was not better. We do our best to handle damage claims fairly and according to the valuation option selected by the customer on the day of the move. In this case, the item was not covered, but we offered a courtesy reimbursement above what the valuation option would have provided were it a covered item. We were unaware of any other damaged items, as nothing other than the refrigerator was presented to us in the damage claims process.We wish you the best moving forward.Thank you,***************** Owner
            Read 1 More Customer Review

            Local BBB

            Better Business Bureau Serving Central Oklahoma

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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