Business ProfileforTurner and Son Homes

Our build started in the summer of 2021, and our construction loan was for $375,000, in addition to this cost, we paid somewhere in the neighborhood of $10,000 although they said they are not cost plus. We have dealt with, at best, poor communication, excuses, their staff screaming at us, and outright lies from this builder, and we were at risk of defaulting on our construction loan due to the amount of time it took them to build enough of the house for us to move into. We had an attorney send them a demand letter stating that they will fix all of the issues and our porches, which they signed, so they are obligated to fulfill this as well as their own contract. Upon closing of the loan they were to complete our build and fix any and all issues that we would encounter, issues such as flickering electrical, sewer gas intrusion, paint, cabinets, our porches, grout cleanup, HVAC system repairs, and drywall mistakes. Two months after we moved in we realized that they did not plumb the propane line into our furnace, which led to all of our water lines freezing and forcing my wife and children to leave the house in search of warmth. We have sewer gas pouring into our hall bathroom, which is a health hazard, and they will not have someone fix it. They also will not have someone fix the electrical, drywall, cabinets, the outdoor fireplace cap, or finish our porches( I had my driveway shortened to cover the cost of the porches and propane tank pad). They have had three tradesmen out to fix some issues, but they pull them off of our house before they can complete their tasks, leaving the house looking worse than before they started work. Last year I had to replace the pressure tank (while it was still under warranty) and am owed over $700 by this builder, which they will not pay me. All I wanted was a home built by a company, as this company says, with a legacy of fine craftsmanship. I would also like to note that they are false advertising online and at conventions.