![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
Business ProfileforBudget Rent-A-Car
Current Alerts For This Business
The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.
On August 14, 2023, The Office of the Attorney General of the State of New York secured an Assurance of Discontinuance and $275,000 of civil relief from Avis Budget Group, Inc. for New York locations violating a state law prohibiting businesses from refusing to rent vehicles to persons without a credit card. The business agreed that they would not "...refuse to rent a motor vehicle to a person in New York solely because such a person does not own a credit card..." and "...shall not publish any advertisement or make any statement claiming or suggesting that ownership of a credit card is required to rent a motor vehicle..." The business also agreed to adopt written policies, employee trainings, and periodic compliance reports to ensure the New York locations were in compliance with the state law. Finally, the business agreed to pay the State of New York $275,000 in penalties.
Additional business information
At-a-glance
Related Categories
Business Details
This is a multi-location business.
- Location of This Business
- P.O. Box 690840, Tulsa, OK 74169
- BBB File Opened:
- 12/14/1987
- Years in Business:
- 38
- Business Started:
- 3/1/1986
- Business Incorporated:
- 7/26/2002
- Type of Entity:
- Corporation
- Business Management
- Mr. Justin Bryce, Manager of Customer Service
- Additional Contact Information
Fax Numbers
- (918) 621-4803Primary Fax
- (918) 621-4803
Customer Complaints
2,878 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
08/13/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Customer Reviews
701 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Jonathan C
08/17/2024
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.