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          Business Profile

          Matchmaker Services

          Tulsa Elite Matchmakers

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Matchmaker Services.

          Complaints

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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          Complaint Status
          Complaint Type

          • Initial Complaint

            03/16/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            This is a match making service that I orginally met with in OKC. I had a horrible experience with a lady named Sonny in May of 2021. I moved to Tulsa in August of 2021. In November, I was contacted and told how sorry they were and Sonny was being fired. Their price packages were 6k,7k and 8k but they said for $995 they would do 4 matches for me that I would have a say so in the match and they would do all this background stuff to get me matched. Simply put, they took my money and have not actually matched me with anyone and will not answer calls. They barely return emails, a woman named Alice saying she has match me 3 times even though I have never met any of them and one person Alice admitted he went on 'hold' and I was never sent his info but yet they still count that against me and the customer service is terrible. The way they talk to people is unprofessional. I wrote a review on google, they offered to give me half my money back if I took it down. When I refused, because this is a scam, they somehow got the review removed anyways.

            Business response

            04/20/2022

            Consumer Response /* (3000, 9, 2022/04/01) */ ***Document Attached*** They have not spoken to me but just randomly sent me a match that I never heard from AGAIN!!

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          NR

          This business is not BBB Accredited

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          Reasons for BBB Rating

          Contact Information

          7136 S Yale Ave STE 300

          Tulsa, OK 74136-6381

          Get Directions
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          (918) 248-0052

          Customer Complaints Summary

          3 total complaints in the last 3 years.

          0 complaints closed in the last 12 months.

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