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Find a Location

U S Mineral Exchange has 1 locations, listed below.

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    Business ProfileforU S Mineral Exchange

    Minerals

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 10 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    8211 E Regal Pl Ste 100, Tulsa, OK 74133-7181
    BBB File Opened:
    11/1/2016
    Years in Business:
    12
    Business Started:
    5/29/2012
    Type of Entity:
    Limited Liability Company (LLC)
    Contact Information

    Principal

    • Mr. Jeffery Phelan, Manager

    Customer Contact

    • Mr. Jeffery Phelan, Manager
    Additional Contact Information

    Fax Numbers

    • (888) 645-7011
      Primary Fax

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/25/2022

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    I sought the services of USME to obtain the best possible price for a gas lease in Harford, PA. I was told to start the bidding at an offer I had in hand. I had an offer of 187,000 that was 4 years old from ******** Resources but was informed that it was too old. I sought a current offer from them and from a new company. I received a written offer of the new company of 70k but did not hear from ********* I began the bidding which lasted a week and received offers slightly above and below 70,000 after commission, with one somewhat higher ($113,000, after commission). When I expressed hesitance about accepting an offer so fast I was pressured into doing so, being told that the buyers had done much work in researching the offer and so on. I feel USME was representing the buyers more than me and aiming for a quick sale rather than the best price for me. Various strong-arm sales tactics included the argument that's there's no way to know the future royalties. (I've learned since about ***** **** a website that tracks natural gas sales volume and prices, showing fluxuations in the market. I felt I needed more research and felt a strong intuition not to sell. Had I not been pressured at this point I would not have sold. Another sales tactic is to say that one cannot know the price of a gas lease until there are offers. And so the auction is a way to learn its worth. After receiving the offer of 113,000 I finally heard from ******** Resources with an offer of $140,000, plus USME fees. I was told it was too late to take this much higher offer and was strong-armed into a sale by the buyers and USME. I had indeed signed a sales agreement and perhaps legally it was too late. I was forced to hire a lawyer who felt the case would be very costly to take to a jury trial. I seek redress from USME for their commission and the cost of my lawyer. I can never regain the lost profits, but that is the very high price I will pay for trusting USME.
    Read More

    Customer Reviews

    10 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ava F

    5 stars

    06/25/2023

    In an industry rife with con men, I cannot recommend the honesty and integrity of Garrett at US Mineral Exchange enough! Before Garrett, I had received several offers in the mail, and phone calls from various buyers who seemed legit and ‘salt of the earth’ type of people. ***WORD TO THE WISE*** Most of these guys have zero intention of honoring the amount they offer you! “Flipping” your rights seems to be common practice here. What they do is offer you a high amount and then come back and claim there are issues with the title work etc and offer you significantly less. But you can’t do anything about it because you’ve already signed the deed. They then turn around and sell your rights to another buyer for a much higher price. Don’t fall for this gag! Thankfully I reached out to a trusted mineral rights lawyer based out of Texas, Aimee ****. (Side note- If you need an incredible lawyer, she’s your gal! I also asked her, in addition to Garrett, to look over any and all contracts before signing anything.) When I reached out, Aimee told me other clients of hers had been very happy with their experience with Garrett, adding, “He really has the seller’s best interests at heart.” I couldn’t be happier with the decision to go with USME. It was worth every penny of the commission to know I was protected, dealing with a straightforward person, and getting the most possible for my rights. He got me nearly double even seemingly legit previous offers. I’m beyond pleased! Everything moved along smoothly and efficiently, as he had said it would. He explained the whole process, and answered all of my many questions with patience and clarity. Garrett at US Mineral Exchange is honest. He is straightforward. He’s knowledgeable. He’s connected. He’s reputable. He’s pleasant. And he’s effective. It’s a no brainer to go with these guys.

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