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Business Profile

Used Car Dealers

Del Oro Used Auto Sales

This business is NOT BBB Accredited.

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Complaints

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Complaint Details

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  • Initial Complaint

    03/31/2022

    Complaint Type:
    Customer Service Issues
    Status:
    Resolved
    We purchased a vehicle from this company before we signed paperwork we had issues with the check engine light coming on and then and oil level sensor issue along with lots of other issues. They mislead us saying the title was clean and then when they produced it, it was a salvaged title. I took it to a body shop and they said there was $1,400 in issues and damage that needed address immediately. Kelvin that sold us the car stated in text that he would have it taken care of and would pay the body shop and or me the amount. next thing I know i get a title in the mail with all our information on it and he ghosts us from conversations. I asked him numerous times to make this right and said that I would be filing with the BBB if he didn't. No response. Even after I said that i would take $1,000 and cover the rest.

    Business response

    04/06/2022

    Consumer Response /* (2000, 6, 2022/04/01) */ Business has agreed to pay me damages. we can close this case.

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BBB Rating & Accreditation

A+

This business is not BBB Accredited

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Years in Business: 9

Customer Reviews are not used in the calculation of BBB Rating

Overview of BBB Rating

Contact Information

3136 E Admiral Pl

Tulsa, OK 74110

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(918) 831-0006

Customer Complaints Summary

1 total complaints in the last 3 years.

0 complaints closed in the last 12 months.

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