Business ProfileforRenonation LLC

I have experienced issue after issue. The workers spoke minimal English making it difficult to communicate with them. I had to speak to the owner, the daughter or through ****** Translator. The original layout had a 3-inch gap between my **************** area. The workers suggested that if there was no gap, it would look better. I agreed as they are the *********** value their suggestions. Little did I know, making this change impacted the amount of countertops needed. The owner (*******) initially wanted me to pay for another slab of countertops, but I felt as though I was not given all the information & felt that I should not pay for more countertops as his workers were the one who recommended it. There was 2 cracks located on the underside of the ********** was concerned that they would continue down the island & become a bigger issue. I asked ******* to come & review the work as I was not satisfied. He came & we discussed all the concerns I had, with my partner present. He stated that they would add more caulking to the places that needed more, add 2x4 or thicker trim to help with the stability, sand & paint the spots where there were ********************* The workers came back and created more issues making the problem list even longer. I reached out & he assumed that I was an immigrant. He stated that he would fix the ************* off $600 from the total bill. I tried to settle with him that I would pay $2000 of the remaining $3000. Because I need to reach out to another contractor & pay for their mistakes, I dont feel that I should pay the full amount. I have paid $8460 total. I'm looking to get to an agreed upon amount between us. Not to mention, the customer service has been poor, he has become very defensive & I have been racially profiled. The experience has been terrible & hope that nobody else ever has to be treated like this or has the same experience I did.