Business ProfileforBouffant Hair Salons, Inc

Date of transaction: September 28, 2023 5-5:45pm I had a haircut with *********************. As you can see from the screenshots that are attached to this complaint I asked to speak with a manager. The receptionist acted as though I was speaking to the manager and was very defensive when I was explaining why I wasnt happy with my haircut. Then the hairstylist, *********************, hijacked the text conversation to be rude & cancel the already agreed upon appointment to fix my haircut claiming that I was somehow being unpleasant to the receptionist when she was the one being sassy and disrespectful. I was merely sharing my qualms regarding my haircut and the hairstylist claims I had an hour haircut but my haircut started at 5pm and I was out the door before 5:45pm. **** kept leaving the haircut during my appointment. He left me a total of 3 times to tend to other matters not related to my haircut. **** was busy talking to other coworkers during my haircut as well and was very short and rude when talking with me. I paid $80 plus a $30 tip to ********************* for a total of $110. ********************* lied that he didnt have enough time to wash my hair and rushed the styling process. I was not satisfied with the haircut which is why I had originally reached out to the salon. They blocked my phone number and didnt even let me speak to the manager. I would like the $110 refunded.