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Business Profile

Lawn Care

Harney Lawn & Irrigation, LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:09/29/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Final transaction/completion of job 6/30/22. Inv.#**** 6-29-22: ************************************ Harney Lawn & Irrigation completed installation and were paid agreed upon price of $10,691.20. ***** was not given a receipt but she can get copies of cancelled checks.*7-5-22: Electric brown-out inside home. ***** Electric repaired for cost of $883.37 and ******* financial responsibility for not guiding irrigation installer around underground wire. *7-6-22: Another severed wire by Irrigation installer wire discovered by *******. The wire led to a freezer in house adjacent shed and meat partially defrosted. ***** Electric repaired for $702.18 at ******* expense.9-22-22: **************** installed temporary above ground line to power the house. All but four of the outlets are now working. The irrigation system can now not be used due to possible compromise of power due to the above ground fix. I subsequently tried to contact the McLeans for a visual layout of the underground irrigation system in the area of the proposed new electric line, leaving voice messages.9-23-22: ***** contacted B.E. to ask when installation of new line would begin. ***********************, owner of B.E., informed her that they would not do the trenching for the new line and it was his opinion that the McLeans should do it because of possible damage B.E. might do to the irrigation system. I tried contacting the ******* leaving voice messages and texting asking if they could do the trenching.9-24-22: ***** received a call from the McLeans, speaking first to ******** She said it would be several weeks before they could do the trenching. Then *********************** took over the phone call and said they were extremely busy and not to bother them any more. **************** said this in a very abusive manner for several minutes until ***** disconnected 9-26-22: ******* called ***** and said they could not do repair if line were damaged by another company.

Harney Lawn & Irrigation, LLC is NOT a BBB Accredited Business.

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