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Business Profile

Graphic Designer

Box Lunch Design

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Graphic Designer.

Complaints

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Complaint Details

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  • Initial Complaint

    06/07/2023

    Complaint Type:
    Delivery Issues
    Status:
    Resolved
    I pre ordered some funko pops from this company (online) and have received a partial order at this point (***** of the ****** spent). I am being charged and refunded at least weekly for the remaining items ($52.46). I'm trying to cancel the remaining order to get these constant charges to stop but they refuse. If I'm not vigilant about my funds this could cause my account to overdraft leading to other fees, etc. I'm just looking to get these charges to stop. I don't care if it means canceling the remaining items or not.

    Business response

    06/07/2023

    I did not sell ******************** Funko Pops or any other product. I am a freelance graphic designer, not an online retailer. I do not own or operate any online business presence other than www.boxlunchdesign.com which consists of a contact form for potential design clients. I work almost entirely off of referrals and word-of-mouth endorsements from previous clients and to the best of my knowledge I have never interacted with ******************** in any capacity. I believe his complaint was intended for another business. 

    Customer response

    06/07/2023

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    ***************************

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BBB Rating & Accreditation

A+

This business is not BBB Accredited

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Businesses in this category

Years in Business: 16

Customer Reviews are not used in the calculation of BBB Rating

Overview of BBB Rating

Contact Information

11416 SE Cranberry Dr

Clackamas, OR 97015-8531

(503) 730-0371

Customer Complaints Summary

1 total complaints in the last 3 years.

0 complaints closed in the last 12 months.

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