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Business Profile

Construction

A & N Construction and Remodeling LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:04/29/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I met with ***************************** on February 10, 2022 at approximately 4 pm, when he came out to look at what I was wanting to build. I wanted a 8x12 lean to structure over a floating deck to cover a hot tub, a matching 14x14 structure over my patio, and a step-deck out our back door next to the deck. He was quick with an estimate I received on Monday February 14, 2022. He came by on Tuesday and I signed the contract and paid him a check for $3975 which was down that he asked. We set up for him to come on April 18th to start work. Check was cashed immediately. On Sunday April 17 I sent a text that he was still on for coming the next day and asked for an estimate arrival time. I called on the 18th and texted several times. I finally received a text stating he was a day and behind on a job and would be here by noon on Tuesday (19th) I on the 19th he did not show up and I texted and called to try to find out if he was coming. I received a call on Wednesday the 20th saying someone stole his van and he had to go to Medford to pick it up and wouldnt make it but would be there Thursday. On Thursday I called and texted trying to get an ETA. At 11:30 am he sent me a text and said he was heading my way. At 2:48 pm I asked where he was coming from and he said Bandon (which is approx. 30 minutes from my house). He showed up at approximately 3:30 and we discussed the work. He said he was waiting on his crew and they left together so not sure where they were. At 4 he finally says the crew stopped to eat and couldnt get the van started and left saying he would be back on Friday. I spent the next week calling and texting and he never responded. I looked up his website and it had been taken down as had his ******** page. I can not get hold of him and would like my money back as he never showed up to do any work and didnt buy any of my supplies. ********************************* License Business/ Tax # ********** Invoice # ******

A & N Construction and Remodeling LLC is NOT a BBB Accredited Business.

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