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Find a Location

Active Pest Control has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Active Pest Control

      94084 Commercial Ln Coos Bay, OR 97420-8271

    • Active Pest Control

      PO Box 59 Coos Bay, OR 97420-0004

    Business ProfileforActive Pest Control

    Pest Control
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Active Pest Control offers pest control and small repairs to damages caused by these pests.

    Business Details

    This is a multi-location business.

    Find a Location

    Active Pest Control has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Active Pest Control

        94084 Commercial Ln Coos Bay, OR 97420-8271

      • Active Pest Control

        PO Box 59 Coos Bay, OR 97420-0004

      Location of This Business
      94084 Commercial Ln, Coos Bay, OR 97420-8271
      BBB File Opened:
      2/6/2003
      Years in Business:
      35
      Business Started:
      7/27/1989
      Business Incorporated:
      8/27/1987
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Number of Employees:
      4
      Alternate Business Name
      • Pest Control Associates Inc
      Business Management
      • Mr. Shane Hartley, President
      Contact Information

      Principal

      • Mr. Shane Hartley, President

      Customer Contact

      • Mr. Shane Hartley, President
      Additional Contact Information

      Fax Numbers

      • (541) 269-2091
        Primary Fax

      Website Addresses

      Industry Tip

      BBB Tip: Pest control

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/11/2023

      Complaint Type:
      Billing Issues
      Status:
      Unanswered
      I contacted Pest Experts at Active Pest Control and clearly asked if they could rid my room of carpet beetles. They said they could and the initial fee would be $239 and $46 per month there after.. I paid the $239 and an apptmt was scheduled. When tech came out he asked he about the other rooms which I replied not that I know of because Im disabled and Im in my bedroom only all the time. He went to his truck and got 2 cans of spray that was labeled for fleas.. I went to other end of the house and he spayed my room only with the 2 cans and told me not to return to that room for 4 hrs then vacuum well to remove all the dead **************** I did as instructed and the next 2 days realized there was no change in infestation. I called back to report this and they sent same tech out 3 days later and I explained there was no change in infestation. His response was well I dont no what else to do and that he had one can of spray with him and did I want to to spray that so I said yes.. This method helped none at all. when I got a letter from my bank where they decline the 1st $46 payment due to insufficient funds. I immediately contact them and told them to cancel my service immediately, do not attempt to go in my account because the service they provided was useless. The guy I spoke with assured me the service was cancelled and they only make one attempt with the bank. They tried the payment again the very next day with it was declined again. They started emailing me daily that I need to make that payment. I called again and the lady I spoke with said it had not been closed but she closed it immediately and I should hear nothing else from them. I then sent an email expressing my dissatisfaction and that I was requesting my initial payment of $239 be returned to me because all I got for it was 3 cans of flea spay in one room that did absolutely nothing. I never got a response back but got a bill yesterday saying I need to make the $46 payment.

      Customer Reviews

      0 Customer Reviews

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