ComplaintsforG & L Exteriors Inc
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Complaint Details
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Initial Complaint
02/06/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
G&L was contracted to install our roof and replace skylights by *********. They did not place a special order for skylights as requested. They told us they did have the correct size then once on site and the roof and skylights were removed informed us they did not have the right size. Being that it was going to rain we had no choice but to install the skylights they had with them. We spoke by phone and told them we did not agree to the size or mounting style of the skylights. After trying to offer $500 or to do the interior work - which we declined in writing by email, they then refused to return to the house. We have had no other offer of compensation or resolution from G&L or from Ion Solar to resolve this very preventable issue. We are seeking to have the correct skylights put on the house and refurbish the damaged interior drywall.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.