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Business Profile

Car Wash

Wonder Wash Limited

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Car Wash.

Complaints

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Complaint Details

Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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  • Initial Complaint

    07/23/2024

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Unanswered
    The service is a self-serve car wash that states a price and allows card transactions...then charges you double than the quoted price. They have a dead ****** voice number and cannot be contacted.

  • Initial Complaint

    04/10/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On April 10th 2024 I paid 15$ for ultimate wash. Followed instructions pulling in. I sit in park while it made one pass over my car. It didn't even spray water either then just nothing at all I sat there for 15 minutes and nothing. The business has no customer service. The phone number doesn't work. The website is no longer online. The ******** messenger for them doesn't connect with the owner. The car wash I was using worked for the person In front of me just fine. This is unreasonable happening and needs fixed.

    Customer response

    04/10/2024

    There is a person using their ******** page that isn't part of the business and replies to customer on there but he doesn't know the owner 

  • Initial Complaint

    11/27/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On October 2nd I went to wash my car at Wonder wash there was a nice lady there that wanted to pay for my wash so she gave me a $15 wash free and put it on her account I no longer have the receipt and as soon as I got in the car wash itself it shut down I called to report it shortly after like the next day and the owner said he would send me a coupon which when I got it I went back into town like 2 weeks later I think because I live quite a ways out and then I went back and put the coupon in there wouldn't work wouldn't do anything so I ended up paying another 15 dollars cuz I needed a car wash badly so after that I texted the guy several times and told him his coupon didn't work please do something about it which I never heard from him again and he never texted me I tried calling him he won't answer the phone this is shoddy business business if you ask me I would like something done I would like a refund from here for $30 for both car washes because his coupon did not work .

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BBB Rating & Accreditation

F

This business is not BBB Accredited

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Businesses in this category

Years in Business: 26

Customer Reviews are not used in the calculation of BBB Rating

Reasons for BBB Rating

Contact Information

3015 N Delta Hwy

Eugene, OR 97408-7150

(541) 683-5040

Customer Complaints Summary

3 total complaints in the last 3 years.

2 complaints closed in the last 12 months.

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