Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Cascade Athletic Club Inc has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Cascade Athletic Club Inc

      19201 SE Division St Gresham, OR 97030

    • Cascade Athletic Club Inc

      19201 SE Division St Ste 100 Gresham, OR 97030

    • Cascade Athletic Club Inc

      2456 E Powell Blvd Gresham, OR 97080-1311

    Business ProfileforCascade Athletic Club Inc

    Health Club
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Cascade Athletic Club Inc has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Cascade Athletic Club Inc

        19201 SE Division St Gresham, OR 97030

      • Cascade Athletic Club Inc

        19201 SE Division St Ste 100 Gresham, OR 97030

      • Cascade Athletic Club Inc

        2456 E Powell Blvd Gresham, OR 97080-1311

      Location of This Business
      19201 SE Division St, Gresham, OR 97030
      BBB File Opened:
      9/10/2001
      Years in Business:
      48
      Business Started:
      6/29/1976
      Business Started Locally:
      6/29/1976
      Business Incorporated:
      6/29/1976
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Business Management
      • Mr. Frank Eisenzimmer, President
      • Mrs. Myrna Eisenzimmer, Secretary
      • Mr. Mark Eisenzimmer, General Manager
      • Ms. Debbie Eisenzimmer, General Manager
      Contact Information

      Principal

      • Mr. Frank Eisenzimmer, President

      Customer Contact

      • Mr. Mark Eisenzimmer, General Manager
      Additional Contact Information

      Fax Numbers

      • (503) 667-4948
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Need to get in shape? BBB has tips for joining a gym

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      11/30/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I signed up for a gym membership to receive tennis lessons and they never gave me the tennis lessons but charged me for them anyways. And then when I called them out for it they blamed me and said I mustve not understood the contract I signed. Very shady business practices. The contract said I would get tennis lessons and then they lied about that and never answered my calls. they charged me for lessons that they wouldnt give me no matter how hard I tried so it was definitely false advertising. I gave them a million chances and they never once offered a full refund even tho I never got what I signed up for. definitely the worst customer experience Ive ever encountered.
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Cedric M

      1 star

      04/01/2023

      This is the worst Athletic club ever my wife and grandchildren went to go swimming there on April 1, 2023 but instead they were greeted with racism from there staff and manager I advise all people of color not to go to this place in ******* ****** its sad that people are still this way it is 2023 get your heart right.

      Cascade Athletic Club Inc Response

      04/03/2023

      We apologize for your frustration on Saturday, ********************. We have had the pleasure to have employed and served a diverse group of residents in our local community for over 45 years. Racisim has not been tolerated, and will not be tolerated in any way.Unfortunately, as our staff tried to explain, we are a private facility, and all guests must be accompanied by a member, which you were not. We would be pleased to have you and your family enjoy our facilities either as a member, or as the guest of a member, but we do not offer a true 'drop-in' option like you might find at a local community center.

      Local BBB

      BBB Great West + Pacific

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.