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Find a Location

AutoLoss.com has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAutoLoss.com

    Auto Appraiser
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.28/5stars

    Average of 174 Customer Reviews

    Customer Complaints

    45 complaints closed in last 3 years

    20 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/24/2015

    Years in Business: 16

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    AutoLoss.com offers auto appraisal services.

    Products & Services

    Auto Appraiser

    Business Details

    Location of This Business
    Happy Valley, OR 97086-6954
    BBB File Opened:
    11/28/2005
    Years in Business:
    16
    Business Started:
    12/31/2007
    Business Incorporated:
    12/31/2007
    Accredited Since:
    3/24/2015
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Appraisal Group of America Inc
    Hours of Operation

    Primary

    M:
    8:00 AM - 6:00 PM
    T:
    8:00 AM - 6:00 PM
    W:
    8:00 AM - 6:00 PM
    Th:
    8:00 AM - 6:00 PM
    F:
    8:00 AM - 6:00 PM
    Business Management
    • Mrs. Monica Fisher, President
    Contact Information

    Customer Contact

    • Mrs. Monica Fisher, President
    Additional Contact Information

    Fax Numbers

    • (877) 813-4352
      Primary Fax

    Customer Complaints

    45 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/13/2024

    Complaint Type:
    Product Issues
    Status:
    Resolved
    I hired ******** last October to help me on the diminished value, however, the insurance refused to pay bc my car was not the first time to get accident. So I emailed *************************, she finally asked me to provide my full address so she get fully refund to me. I gave her the info on 04/19/2024, after that I didn't receive any refund check or update from her. I emailed her to follow up but she never responded.
    Read More

    Customer Reviews

    174 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Huma M

    1 star

    06/27/2024

    I had very bad experience in dealing with ****** at Autoloss.com. 1) She didn't recover on my DV claim for more than what was originally promised 2) I netted $2,220 (after paying all the fees for ****** at Autoloss.com and the Umpire for finalizing the decision). I was offered $2,386 in DV claim by my insurance company before even I hired ****** at Autoloss.com for better recovery.3) Poor Negotiation - ****** at Autoloss.com didn't take any interest in negotiating my DV claim with the ***************** Appraisal Service. I had to reach out to the appraiser hired by ***************** to get the latest on the status. The appraiser told me on several occasions that he is waiting for ******'s email response. Even I didn't get any response from ************************* (****) when requested for a prompt response to ***************** Appraisal service.4) Poor and complete Lack of Communications - You will never hear her voice after the first call when she collects the service fees and promise you for the better recovery than what you have been offered by ***************** DV Claims Adjuster. She will not even respond to your emails on time. If you call her then answering service will pick up the call but would never connect you with ****** or have her call you back 5) This was my first experience with DV claims and would never suggest to hire Autoloss.com for help. Hire someone locally whom you can meet personally or someone who cares for their clients by responding to their emails and/or phone calls.All the best ??

    Local BBB

    BBB Great West + Pacific

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