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Business Profile

Livestock Supplies

Quality llama Products, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Livestock Supplies.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/29/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 10/4/2022 I purchased alpaca coats from quality Llama products. Upon receipt the coats were multiple colors and 1 out of the 3 coats was much larger. When ordering on their site there was no option to select coat colors and there was only an option to select age of alpaca for size of coats. There was not an option to input any measurements of your animals. It was an argument to return the coats. The refund I did end up receiving was not for the entire cost I paid and they refused to pay the $63 in shipping to send the coats back and never offered a return shipping label. This business was unprofessional and misleading.

Quality llama Products, Inc. is NOT a BBB Accredited Business.

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