Business ProfileforPacific Pulmonary Services

Pacific Pulmonary lied to me, telling me they had Prior Authorization from my ****************** HealthNet, to install a Hospital Bed, and they did not. Then when HealthNet did not pay them they charged me $139.64 for 3 months dated 10/08/22 to 12/08/22. I did not pay and on 9/11/23 I received a Notice of Collections from a debt collector ************** **** for the 3 bills. Realizing HealthNet was not going to pay I made them take out the bed in Jan 2023.I am on 24/7 oxygen and have a Pulmonary Condition that requires me to never lay flat but with my head elevated to a sitting position, as the hospital bed did.Many months ago after learning HealthNet was not going to pay I had to write a letter to HeathNet explaining what happened, as well as my Pulmonary Doctor writing to HealthNet that it was life-threatening for me to lay flat and I needed the bed. I thought it was taken care of because I never heard anything back from them until now. So receiving the letters sent to collections, requiring me to pay by Oct 05, 2023, was a complete surprise. I cannot pay these charges because my only income is Social Security and I cannot work because I am disabled.Several months ago Pacific Pulmonary charged several hundred dollars to my Discover card wanting payment from me, when they should not have installed the bed without Prior Authorization and BBB helped me get that money credited back to me. Now they are taking the collections route when it's their fault for putting in the bed when it was not authorized by Insurance and then not taking it out on me when they saw they weren't going to be paid by HealthNet.Now, once again I am asking for help from the BBB because this poorly run company wants to financially abuse this 70 year old Senior.