ComplaintsforSmokin Barrel Works
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Complaint Details
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Initial Complaint
02/12/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Found website through ******* From the homepage I asked a question about shipping to CA. The owner was quick to engage and be responsive when it came to a quote and money. I purchased an item from his website. After months of waiting, I received the item. The item was not what was quoted and was missing items. When I tried to reach out with a complaint i was shut down. Trying to get the owner to respond to complaints and concerns of missing items became difficult. After months of no response he lied and said he would take care of it. He made promise after promise that he would send me my missing item. Months went by and he then promised a refund. That never happened. I had to continually reach out and bother him and remind him of what I purchased to try and get a resolution. He is a scammer with poor business skills and needs to be shut. down. He should no longer be able to run a business until he can provide timely responses and give his customers exactly what they pay for.
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Contact Information
1862 Delta Waters Rd
Medford, OR 97504-4705
Business hours
Today,9:00 AM - 5:00 PM
MMonday | 9:00 AM - 5:00 PM |
---|---|
TTuesday | 9:00 AM - 5:00 PM |
WWednesday | 9:00 AM - 5:00 PM |
ThThursday | 9:00 AM - 5:00 PM |
FFriday | 9:00 AM - 5:00 PM |
SaSaturday | 9:00 AM - 3:00 PM |
SuSunday | Closed |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.