ComplaintsforSolo Appliance Repair
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Complaint Details
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Initial Complaint
08/09/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Repairman came on 07/03/2023 to fix our refrigerator, charged us $220 and did not fix anything, problem still remains.Initial Complaint
11/09/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We called for a clothes dryer that was not heating. ****** showed up in a car that had no identification with another unidentified guy "to help". Neither had any type of Identification on their street clothing. If my husband wasn't there I would not have let them in. Neither man carried any tools. They viewed the dryer for a few minutes, without removing any parts and spoke to each other in a language I could not understand. Then ****** asked if I could share my internet password so that he could look up parts and give me a quote. I refused.He then offered a quote of $395 to repair the dryer. When we said that was too much, he responded "how much would you like to pay." We told them that we were very uncomfortable with them and that we were going to look elsewhere. ****** then requested $98 for the service call. We refused. We are now getting hounded by them emailing a bill for the service call. We subsequently had the dryer repaired for $130.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.