Business ProfileforArthur's Automotive

I was trying to get my car fixed through Arthur's Automotive that my daughter was employed by. I was given a quote, that was more than I could afford. My daughter was terminated so they notified my daughter that my car needed to be out of there lot by Thursday November 2, 2023, I was never notified of this, she received a email and responded on Wednesday that we could get my vehicle and engine on Friday morning, which they never responded. I had to pay for a truck and trailer to pick up my car and engine, when they arrived my car was already towed and refused to give them my engine because of a review my grandson did, which had nothing to do with me. They stated he had to take it off before they would give me my engine. So, my grandson did it. Then I had to rehire the mechanic to go back and pick up my engine. I then had to hurry and get to ******** to ************************ by 6:00 pm since, I was the only one they would release my vehicle too.The vehicle was towed by ******** Police, which meant they had to push my car onto the street and call them to pick it up. It was pick up on Friday by eight in the morning. Otherwise it would have just been towed out of there lot. So, now I probably have a ticket too. I feel as the customer I should have been informed of this directly and felt they had no right to have my car towed and should have worked with me the customer on this situation, instead of having all this expense on me. I'm not sure why they handled it this way but feel it wasn't right and not very compassionate to me.