ComplaintsforRadaris

• Initial Complaint

  07/09/2024

  Complaint Type:

  Sales and Advertising Issues

  Status:

  Answered

  More info

  After following all of the steps to remove the url ********************************************************** your website tells me to input a valid url. This was not only the correct url since it can currently be DIRECTLY accessed by ANYONE, but it was THE *** RADARIS SUGGESTED after performing its own search upon deletion request. Please remove my information or I will be forced to take legal action. Thank you.

  Business response

  07/09/2024

  Hello ***,
  
  I apologize for the issue you experienced. Your record has been removed from our site. Please contact us directly at, ************************************ if you still need more assistance.
  
  Best regards,
  Radaris customer service
  ***********************************

• Initial Complaint

  07/01/2024

  Complaint Type:

  Sales and Advertising Issues

  Status:

  Answered

  More info

  Radaris is a website uses individuals personal information and their relatives information to profit for money. Much of the information on individuals is from court records, they say, but some of the information is incorrect, and some is confidential. They say they retrieve their data from public records, such as voters registration, which I find offensive and intrusive because I dont want my residence available to everyone, in which has prompt me to rescind my voters registration. How dare businesses profit from others personal information!

  Business response

  07/02/2024

  Hi Shri, 
  
  I would be happy to assist you in completing this request, but unfortunately, your message does not contain any information I can use to identify the records you want removed.
  
  Please contact us directly at, ************************************ so we can identify the records in question and remove them for you.
  
  Best regards,
  Radaris customer service
  
  

• Initial Complaint

  06/30/2024

  Complaint Type:

  Product Issues

  Status:

  Answered

  More info

  This company has a prison photo of me from over 12 years ago.

  Business response

  07/01/2024

  Hello *******, 
  
  I apologize for the issue you experienced. You are showing a screenshot from ****** which we do not have control of.
  
  Please contact us directly at, ************************************ if you see your information on Radaris.com, not on ****** snippet.
  
  Best regards,
  Radaris customer service
  ***********************************
  
  

  Customer response

  07/01/2024

   
  Complaint: 21924223
  
  I am rejecting this response because: Radaris provided this picture and broadcasted it on the Internet thus making it available to ******* I have already sent your company a cease and decease notice. Once again I'm asking politely for your company to remove all my information including the picture in question. Thank you. 
  
  Sincerely,
  
  ***************************

  Business response

  07/09/2024

  Hello *******,
  
  Your record has been already removed from our site. You are showing a screenshot from ****** which we do not have control of, we do not have your photo on our site anymore.
  
  ****** will remove the information when they update their cache next time. If you have questions about postings that remain on ******, you will need to contact them directly.
  
  Best regards,
  Radaris customer service
  ***********************************
  
  

• Initial Complaint

  06/30/2024

  Complaint Type:

  Customer Service Issues

  Status:

  Resolved

  More info

  A portion of my resume appears in a search on their site: ************************************************************************************************** ************************* Location *************************************************************************************** Industry Information ************** Services I followed their procedure to remove my personal data from their site, but the resume remains, and I never saw it attached to my "profile" on their site. Emails to their site result in automated replies telling me to use their removal tools.I want my resume information removed from their site.

  Business response

  07/01/2024

  Hi ******,
  
  I apologize for the issue you experienced. Your record has been removed from our site. Please contact us directly at, ************************************ if you still need more assistance.
  
  Best regards,
  Radaris customer service
  ****************************************;
  

  Customer response

  07/01/2024

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

  Radaris:

  Please improve your opt-out process. It is frustratingly difficult to remove things from your website, and it is clear that emails to your customer service team are not actually read by anyone.

• Initial Complaint

  06/30/2024

  Complaint Type:

  Sales and Advertising Issues

  Status:

  Resolved

  More info

  I found my personal information on Radaris but I'm not able to request removal through the online tool. Please remove this URL from Radaris and all of its affiliates.**************************************************************** Radaris or any of its affiliates have not been authorized to publicize my personal information.

  Business response

  07/01/2024

  Hi ******, 
  
  I apologize for the issue you experienced. We will need to know the specific information you would like removed. You sent a list of addresses. Which address exactly do you need removed?
  
  Please email us directly at ************************************ so we can assist with your request.
  
  Best regards,
  Radaris customer service
  ***********************************

  Customer response

  07/01/2024

   
  Complaint: 21923399
  
  Please remove

  1. ***********************************************************, including phone numbers

  2. ***** Everglades Ln
  
  Thank you.
  
   

  Business response

  07/09/2024

  Hello ******, 
  
  This address has been already removed from the page and is no longer there. Please see a screenshot. 
  
  In order to see the changes, you may need to refresh your browser while on the correct page. Please press Ctrl+F5 (on a **** press Command+R) to completely refresh your browser's page.
  
  Best regards,
  Radaris customer service
  ***********************************

  Customer response

  07/09/2024

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  *******************

• Initial Complaint

  06/30/2024

  Complaint Type:

  Sales and Advertising Issues

  Status:

  Resolved

  More info

  Search of my name shows a page that lists my address. I cannot request removal of this webpage through the online tool. Please remove this URL from Radaris and all of its affiliates.***************************************************************** I have not authorized my personal information to be posted on Radaris or any of its affiliate websites.

  Business response

  07/01/2024

  Hello *******, 
  
  I apologize for the issue you experienced. We will need to know the specific information you would like removed. You sent a list of addresses. Which address exactly do you need removed?
  
  Please email us directly at ************************************ so we can assist with your request.
  
  Best regards,
  Radaris customer service
  ***********************************
  

  Customer response

  07/01/2024

   
  Complaint: 21923391
  
  Here is the address to remove:  ************************************
  

  Thanks.
   

  Business response

  07/09/2024

  Hello *******, 
  
  This address has been already removed from the page and is no longer there. Please see a screenshot. 
  
  In order to see the changes, you may need to refresh your browser while on the correct page. Please press Ctrl+F5 (on a **** press Command+R) to completely refresh your browser's page.

  Best regards,
  Radaris customer service
  ***********************************

  Customer response

  07/09/2024

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  *********************

• Initial Complaint

  06/06/2024

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  As a ********** resident, I find it unethical and not compliant to CCPA regulations to not accept my written removal request. I will ask one more time to remove my personal information before taking it to the next legal level.********************************************************************

  Business response

  06/06/2024

  Hi *******,
  
  I apologize for the issue you experienced. Your record has been already removed from our site. Please contact us directly at, ************************************ if you still need more assistance.
  
  Best regards,
  Radaris customer service
  ****************************************;
  

• Initial Complaint

  06/05/2024

  Complaint Type:

  Customer Service Issues

  Status:

  Resolved

  More info

  Unable to remove my profile from their site . When finding my profile it does not allow you to move to the next step.to remove. When calling the customer service number you cannot access a customer service agent which is call avoidance. Isn't that illegal?

  Business response

  06/06/2024

  Hello ******, 
  
  I am sorry to hear that you were not happy with the public records available on Radaris.com or satisfied with the removal process.
  Our records show that our customer service team helped you to remove the information you identified the same day you submitted your first request.
  
  Please let us know if you need any further assistance.
  
  Best regards,
  Radaris customer service
  ***********************************

  Customer response

  06/06/2024

   
  Complaint: 21806200
  
  I am rejecting this response because: How did you complete my request if No one from your customer service line never answers the phone? It says leave a vm which is called call avoidance please remove my information and make sure your company is fully staffed and website is easily accessible to opt out. Thank you
  
  Sincerely,
  
  ***********************

  Business response

  06/10/2024

  Hi ******, 
  
  I apologize for the confusion you have experienced. The records from your screenshot have been already removed from our site. Please check again and refresh the page if you still see your name there.
  
  Please contact us directly at, ************************************ if you still need more assistance. 
  
  Best regards,
  Radaris customer service
  ***********************************
  

  Customer response

  06/11/2024

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  ***********************

• Initial Complaint

  06/03/2024

  Complaint Type:

  Sales and Advertising Issues

  Status:

  Answered

  More info

  I've repeatedly asked them to remove my name from their website as I've been the subject of repeated dox'ing and stalking. Initially I'm directed to their opt-out page, however after explaining to them, very plainly, the information they're displaying on their website has to be removed manually I'm met with no response. I don't wish to be associated with these people or this website.******************************************************************************************************

  Business response

  06/03/2024

  Hello *****,
  
  Our records show that our customer service team helped you to remove multiple profiles you identified the same day you submitted your first request.
  
  I understand that you may not want your name to be associated with this person's profile. However, I want to assure you that the information published in this block does not have a finite entity that can be associated with a person's personal data. This means that your personal data is not being used to identify you or to buy a report on you. Therefore, we cannot fulfil your removal request from the "Related to/Known as" block of this person's profile or their ******** record.
  
  Best regards,
  Radaris Customer Support

  Customer response

  06/03/2024

   
  Complaint: 21793294
  
  I am rejecting this response because: other websites (via complaints through the BBB) have removed this information.  They just don't want to make the effort to manually remove MY NAME from their website.  It CAN be done, they just don't want to do it because they might actually have to pay somebody from the gazillions in profit they generate by abusing personal data.  I've had ongoing problems with stalkers repeatedly doxing, smearing, hacking, staging, fabricating and otherwise terrorizing me.  Please remove MY NAME from your website.
   

• Initial Complaint

  05/24/2024

  Complaint Type:

  Sales and Advertising Issues

  Status:

  Answered

  More info

  my personal data is online . please remove asap. DEMOgraphics etc FOR ALL PERSONS bearing UKUTT family immediately or be sued for this

  Business response

  05/28/2024

  Hi ******,
  
  I apologize for the issue you experienced. Your record has been removed from our site. Please contact us directly at, ************************************ if you still need more assistance.
  
  Best regards,
  Radaris customer service
  ****************************************;
  

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩