ComplaintsforQuick Collect Inc
Collections Agencies
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Complaint Details
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Initial Complaint
11/16/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I've paid this company $2223.55 to resolve my two accounts with them. They have attempted to garnish my wages, threatened my employer because the garnishment was sent to our payroll provider and was delayed. As of today, after disputing these accounts with the credit bureaus and BBB, they continue to ignore the matter. I am desperately trying to get a loan to help save my home and these dings on my credit are preventing it. ***** at QCI has been nothing but a liar each time I've spoken to her. I currently have new disputes active with Transunion and Equifax, but to date they haven't responded to those either. These debts need to be updated to paid in full and removed from my credit file as promised when I made the payments. They never even updated the amount when I made the first $700 payment back in August.Initial Complaint
11/06/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Unable to get a hold of human when calling phone number for this business to pay a debt as ordered in a judgement. They did not attempt to contact me before placing a lien on my property and the phone calls do not go through to anyone after their phone tree. Was told by judge in court that I had one year to pay without interest and have been putting aside money to pay bill in full as company chargers $6 fee per payment.Initial Complaint
10/09/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
On November 7th I was seen by ********* and was unable to pay my bill at the time of the appointment. Fast forward to this year, I never knew my account had been sent to collections until I needed to visit ********* for a separate is***. Let me also mention that Quick Collect has never sent me any proof of this debt, no letter in the mail, and no other item validating it. Upon being informed about this, I called Quick Collect same day and tried to resolve the debt in the form of making payments. Quick Collect gave me the option of paying an outrageous amount every two weeks or monthly and I told them I was unable to pay that amount. I was then told in order to approve any smaller payments that I needed to speak to the specific agent in charge of my account but that she was out for the week sick. I received a call back eventually but I was at work at the time and couldn't respond. When I finally found a chance to call back I was told once again that my specific agent wasn't in that day and that she would call me back. After a couple months of phone tag I finally got through to ***** my account manager today and was told she could not help me resolve my account as they are in the process of trying to *** me. She then demanded I tell her what times I am at home so that the process server could serve me (Interrupting me multiple times for this information) and said she couldn't help me any further until the court case was resolved. Had she let me finish speaking, my goal is to come to a settlement where I pay a lump sum amount in order to avoid my account being reported to the credit bureau and to avoid the headache of dealing with this in court. If this is something someone else would like to contact me to resolve, my phone line is open. At this point, you'd think a collection agency would do anything BUT be dismissive considering they are literally seeking my money.Initial Complaint
09/27/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
On 8/17/23, I called Quick Collect Inc and spoke to "*****". I asked the balance on my accounts and she provided it. I told her I'd like to pay $700 to pay off the Zoomcare account completely and apply the remaining $20+ to the Comfort Dental account. Later I received a receipt for the transaction which I have attached. This information should've been sent to each credit bureau within 30 days. It was not, as of today, the Zoomcare account for $671 is showing unpaid. Credit report attached as well. I've tried to call numerous times and get put on hold for over 5 minutes. Within a week of me making this sizable payment they filed a judgement in court against me for the balance. Not only are they unethical - even for debt collectors, they are acting illegally by lying to the credit bureaus regarding my account. I disputed this with Equifax and QCI still said it wasn't paid.Initial Complaint
08/03/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Im not liable for this debt with ************************. I didnt sign a contract with Quick Collect Inc. They did not provide me with the contract as requested. I demand this account be removed from my credit report.Initial Complaint
02/12/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
2/08/23 quick collect had a fraud company that is going through a law suit file that I owe money which isnt true due to them forging my signature on an agreement that wasnt true and it is t my signature for one and its from ********************. They sent a false agreement to the bank to get it approved without our knowledgment and is now trying to get more money out of us. Quick collect needs to take it away or a law suit will also head to them as well due to the history states these companies have been working closely together.Initial Complaint
01/27/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
This Quick Collect debt collection service is absolutely awful. I have called them numerous times to try and get my account number so I can pay a debt, or even pay over the phone but no one EVER picks up the phone. Their website says "You can, at anytime, elect to call us directly at ************** or **************." No matter what time of day or day of the week I call no one answers the phone and I've called all three numbers displayed on their website multiple times and no one ever answers. My debt is just piling up and there is nothing I can do about it.Initial Complaint
01/09/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
I am not liable for this **** with Medical-DRS West ******* (medical/health care) and do not have a contract with Quick Collect, **** They did not provide me with the original application like I asked.Initial Complaint
10/08/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
This c*** company never responds to your calls or emails. I have tried FOR MONTHS to get ahold of them to attempt to settle a debt from a dentist office in 2017 that should have been covered through my insurance. They STILL won't respond or answer, but have no issue submitting a garnishment. They don't care about anything but money. They're greedy and a disgusting excuse for a company. Can't find their hours ANYWHERE on their website either. If I didn't get something through a legal system I would have assumed they were a scam. They are a scam, just doing it legally.Initial Complaint
07/23/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I applied for a loan at my bank and was told I have a collection company trying to collect a debt of 62$. Its from a dentist office. I was fully covered by my insurance. I have the ****** health plan and they cover 100%. I was deemed terminal in 2018 when I almost died. This collection is supposedly from 2019. This company is fraudulently trying to get money for a **** that was paid in full. They should be ashamed. I want this 62$ collection removed off of my credit report immediately!
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Customer Complaints Summary
25 total complaints in the last 3 years.
5 complaints closed in the last 12 months.