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Find a Location

Falcon Services Inc has 1 locations, listed below.

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    Business ProfileforFalcon Services Inc

    Electrical Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/8/2024

    Years in Business: 13

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Falcon Services Inc is a residential and commercial electrical and HVAC contractor that offers electrical and HVAC contracting consults, new and existing installations, repairs, maintenance, and services.

    Products & Services

    Residential Electrical Contracting Services and HVAC Services

    Business Details

    Location of This Business
    10180 SW Park Way C, Portland, OR 97225-5008
    BBB File Opened:
    7/27/2012
    Years in Business:
    13
    Business Started:
    8/11/2011
    Business Started Locally:
    8/11/2011
    Business Incorporated:
    4/12/2013
    Accredited Since:
    4/8/2024
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Scott Jefferson Humphrey, Owner/Director
    • Ms. Darcy Lee Humphrey, President/CEO
    Contact Information

    Principal

    • Mr. Scott Jefferson Humphrey, Owner/Director
    • Ms. Darcy Lee Humphrey, President/CEO

    Customer Contact

    • Mr. Scott Jefferson Humphrey, Owner/Director
    Additional Contact Information

    Website Addresses

    Industry Tip

    BBB Tip: Hiring an electrician

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/23/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    Facts:- On 8/21/23 **************** (based in *********, **) was replacing the air conditioning system at **************************************************************************. In the process of doing that they discovered that the furnace was not on its own electrical circuit. - At the same time, 2 outlets in the house were not working, fact that my tentants conveyed to Ultimate Comfort's tecnicians while they were working on the air conditioning system..- I asked Ultimate Comfort to contact an electrician so they could provide the details of what their technicians found so the electrician could troubleshoot the electrical issue and provide an estimate for the repair.- Ultimate Comfort reached out to Falcon Services and Falcon Services sent a crew to the house but, instead of troubleshooting the furnace's electrical connection, they replaced the 2 outlets that were not working and sent me an invoice for $975.- Neither Ultimate Comfort or myself ever authorized any work to be done beyond providing an estimate for the repairs.- I repeatedly requested from Falcon Services proof of the authorization (from either myself or Ultimate Comfort) to do the work that they invoiced but I never got any response (because nobody authorized them to do any work). Their only action was to reduce the amount invoiced by $146.- On October 13, Falcon Services initiated the collections process.- On October 22 I paid the invoice and I'm submitting this complaint as my first course of action to recover the $829 paid.- Seeing how this company is trying to take advantage of customers is truly disgusting and I'm willing to do whatever it takes to make sure that other potential targets become aware of my experience before they engage in any relationship with Falcon Services
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB Great West + Pacific

    BBB Reports On

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