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          Business Profile

          Furniture Stores

          Hive Modern

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Furniture Stores.

          Complaints

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

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          Complaint Status
          Complaint Type

          • Initial Complaint

            01/14/2025

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            (see images for greater accuracy all information including myself) ____ Contracted order placed solely by their own actions___they guaranteed and promised the order they placed themselves ____On 01/12/2025 this website completed an order which I never finalized, no payment was ever attempted ***No online retailer does this @ payment or zero order*** (Same day order confirmation email was provided = THEY shouldn't have finalized = they promised to fulfill) ____ on 01/14/2025 they attempted a ***FORCE PAYMENT*** SCAM (pay 50% to place the order I never made) ***acknowledge they themselves place the order*** with intentions to force payments onto consumers (absolutely no contact was made by myself as an attempt to obtain products = no calls, no chats, no emails, not in person. Absolutely nothing = they knowingly place order attempt to extort customer, ***identity theft*** possibly affecting credit reports and credit score) ____ management via phone stated they offer ZERO FINANCING, absolutely no line of credit (meaning acknowledge email for 50% payment = should never happen @ no invoices nor C.O.D.) ____ they misused and illegal opened a line-of-credit within my NAME utilizing information. Also promised the completed order. (I never filled nor never canceled) FRAUD @ PROMISED THE ITEMIZED confirmation of ORDER. This order is fully confirmed. (I myself never canceled) Store is obligated to fulfill (similar to promotional events used by retailers = free item as "attempting" to acquire more business) there is absolutely no information within their disclaimers or FAQs to notify consumers of like-actions performed by them/retailer (absolutely no retail store physical, online finalizes sales without payment = they finalized the sale) @ absolutely ZERO FRAUD COMMITTED BY MYSELF (they stole my identity/credit and promised FINALIZED THE ORDER regardless of payment it must be fulfilled)

            Customer response

            02/05/2025

            Order number ******. ___Order is left unfulfilled. I never received.  ___ the store created the order for myself. I am seeking fulfillment 

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          B-

          This business is not BBB Accredited

          Search for Accredited
          Businesses in this category

          Years in Business: 23

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          820 NW Glisan St

          Portland, OR 97209-3408

          Visit Website
          (503) 242-1967

          Customer Complaints Summary

          1 total complaints in the last 3 years.

          1 complaints closed in the last 12 months.

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