Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Is this Your Business?
          Share

          Find a Location

          Shipping Cart has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileShipping Cart

            International Mailing Services

            Contact Information

            5232 NE 152nd Pl

            Portland, OR 97230-8310

            Visit Website

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            92 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            C+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            5232 NE 152nd Pl, Portland, OR 97230-8310
            BBB File Opened:
            12/2/2022
            Business Management
            • Customer Service, Company Contact
            Contact Information

            Principal

            • Customer Service, Company Contact

            Customer Contact

            • Customer Service, Company Contact
            Read More Business Details and See Alerts

            Customer Complaints

            92 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/03/2024

            Complaint Type:
            Product Issues
            Status:
            Answered
            This is my formal complaint against the company Shipping Cart. The warehouse is located in ****************This is not the first time that I have file complaint against this company. I have been a loyal client and it seems that the same horror story happened in the past is happening again. I just gave them a second chance but same issue is happening again. I felt unsafe and I dont know if my package were lost in the mail. In view of the costumer protection act, I am filing my complaint against the company. Here are the details:Account number: ********* Account Name: ************************** Tracking Numbers: 5HUX-L6RY-Z4NJ and 3PG8-9SNO-2V6J My items are supposed to be arriving on June 17 and June 30, 2024, respectively. However, upon checking, Tracking number 5HUX-L6RY-Z4NJ is still in ******** as of June 19 and tracking number 3PG8-9SNO-2V6J is still in ********* as of this date. This caused too much stress and I am demanding a full refund of the shipping fees due to breach in the Service Level Agreement/Committed. These are orders from friends and would like to cancel the items now due to the delays. If items are lost in the mail, I demand a full refund of the actual items. Appreciate your favorable response. Please contact me via email. Regards,Jam Lauguico
            Read More
            Read 91 More Complaints

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Donald F

            01/17/2023

            They provide a service or claim to which is shipping and they literally just leave the packages to rot in their warehouse.BUYER BEWARE

            Local BBB

            BBB Great West + Pacific

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.