Business ProfileforJiffy Lube #639

On 2/26/24 I had prepaid ****** for my car to get a new catalytic converter installed that was approved by the California ************************* (CARB). My original converter that was replaced was CARB approved. All cars of my type are manufactured with a converters that is CARB approved. I had reached out to the manufacturer and had confirmed this information. My new converter was not installed until 3/4/24. The day I had prepaid on 2/26/24 I had spoken to multiple people at the location and it was confirmed by myself and the shop that the converter I was getting was CARB approved. The sticker under the hood specifically implied California approved information which was confirmed to insure me getting a CARB approved converter. And once I was at the register prepaying, the person at the counter was making a call to a retailer and asking for a CARB approved converter. But once it was installed on 3/4/24, it resulted in many issues. The new converter started to emit dangerous fumes into the cabin as soon as I drove off from the shop, making multiple noises which were and still are unbearable to hear along with inhaling the carcinogenic exhaust fumes. My previous one had not been exhibiting such symptoms. I returned right away and had them test drive it with a manager who had alcohol breath. He told me to drive for a few some miles and that the noises and fume would go away but it had not. I came back to let them know and they couldnt help. I went to an auto shop who had located an unrelated seal which was leaking and had repaired it but the problem had not gone away. I returned to Jiffy Lube and had gaskets replaced which they failed to replace initially. During that time they had broken a 2 parts which resulted in additional $344 expenses which I would like to get reimbursed. But the problem still didnt go away. I tried to contact them but ended w/o resolution, they are avoiding the fact that they installed a non CARB approved converter.