Business ProfileforAll Service Moving

My ******** hired a moving company that guaranteed moving our home in two days. On the phone we let the company know that we have nice art work, garden statues in the yard, & a very large garage. On top of that our move our home is 2600 SF. We were very happy that the company recommended 4 movers and two trucks. Which was what our first couple of quotes suggested as well. The company arrives the day of the move to our surprise completely unprepared. We gathered this due to the guy in charge literally training 2 of his workers while in the process of moving our home. Time was passing & the work wasn't wrapping up. My wife asked for more men to come out & help. The company rejected this request & did not send more help. We were told that the entire home would be packed on day one. On the second day the truck would be loaded and subsequently our furniture would all be delivered the morning of day two. We were guaranteed in the first call that the move would be completed early on day two. On day one. A mover was assigned a small room to pack which is my wife's studio.He did Not complete that task. This room is still filled with tons of stuff as we speak. At the end of day one. There were items EVERYWHERE unpacked all over the home. Day two begins & now we are short a worker but another rookie was sent out in his place. The home again was not finished being packed by the end of the day. One of the men got a moving truck stuck into my neighbors driveway. This caused unbelievable drama. The crew stood around for hours panicked trying to mitigate this issue. A regional manager calls my wife subsequent to this error and tells her "we aren't finishing your move today because one of the trucks is stuck in your neighbor's driveway and that the young men are tired". The entire we are being charged for hours that the crew is not actually moving things. They are attempting to get that truck unstuck from my neighbor's steep driveway. Then he tells us that our furniture was not going to come to our home but stay on the stuck truck otw to portland to god only know's where. We expressed that he should leave our furniture in our driveway on the truck after the tow person removes it from our neighbor's driveway. They refused & against our wishes took our furniture with them. This made us incredibly upset simply not knowing what could possibly happen to our items. DAY 3: we get a phone call stating that the movers will be late due to the chosen driver not being able to drive the truck that our furniture was left on. Because the truck was a manual. & he doesn't know how to drive a manual. Now all of the workers are instructed to remove and go through all of our contents and move them onto another truck. This takes hours and by the time they arrive to our home they are already completely exhausted. We found that Several of our items were RUINED. Some items that were valuable like a luxury trunk that we planned to auction. I have a list of all items ruined. The move never completed. By the end of day three, lamps, tvs, the upper half of our garage, paintings, all of our garden statues, patio furniture, stuff still everywhere!...Thank god we own that home or we would have been penalized for not moving out on time. Please help us. They charged us almost $11,000 for not even finishing our move. And they took our things away without our permission overnight! And broke an incredibly expensive trunk, destroyed a shelf that's (built in) to our garage, several lamps broken, broken vase and mirrors, our new dryer was dented in, looks like it was in a car wreck. Our wall safe damaged as well. The list goes on. And they never finished! We take a little more each day to our new home. We don't even have any of our tvs here ! Hope that you all can read the extra characters in our complaint. Thank you kindly. Btw the company forces positive reviews on you at the end of each working shift. The lead worker which was the only person keeping this entire thing from getting any worse exclaimed that the review helped him personally earn more. And that the review was not for the company. Him being the only glue in the entire nightmare made us feel obliged to write something for him so that he can get his extra pay for that review. But we removed them both as soon as he snapped a photo of it to turn in for whatever bonus that he received. Which he deserved every cent because he called his boss several times asking for more help to ************ job. Which he never received.