ComplaintsforThe Original Nomad
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Complaint Details
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Initial Complaint
01/18/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
THIS COMMANY IS SCAM. Wish I would have read the reviews prior to ordering. ************** were a bit slow when ordering the product, but once I paid for the tub they complete dropped off. Phone goes straight to voicemail, mailbox full and and no response on email. Ordered the tub in October 2023 and haven't received it yet (Jan. ****) and am not expecting to after reading other complaints. Can the BBB please intervene take the website down, its a scam.Initial Complaint
12/29/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On 01/27/2021 I paid $514.00 for a Black Tub and Coil Combo and a High Pressure Regulator it is now 12/29/2022 and I have not received the product or a full refund after 20+ attempts at communicating with your business. No one answers the phone or returns my emails. I am still requesting a full refund at this time.Initial Complaint
08/23/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
No communication and no product 4 months later. Requests for updates not granted. They took $599 on may 5. I spoke with them first on the phone and was told it was about a 30 day delivery estimate. Still have not received my product and my wife spoke to them requesting a refund. They have not replied. Please help stop this company from stealing money from other people.Initial Complaint
08/19/2021
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
We purchased High Pressure Propane Regulator, Collapsible Hot Tub and Coil Combo on Aug 10th 2016, but not have received them yet. We have kept asking them when we can expect to receive the items.At first, they said "we have your order scheduled to ship out next week". But, after exchanging some emails, they always dodged our questions, and avoid answering directly such as "your emails were filtered in our spam folder".We keep sending emails, but always receiving auto-messages in these days. Order summary High Pressure Propane Regulator 1 $55.00 Collapsible Hot Tub and Coil Combo 1 225 Gallon Collapsible Tub (60" dia. x 24" h) / Yellow $700.00 Subtotal *$755.00*Shipping *$254.79*Total*$1,009.79 USD*Please check the attachment, too.We want you to help us to use High Pressure Propane Regulator, Collapsible Hot Tub and Coil Combo on our camping site in this summer.Thanks,
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Customer Complaints Summary
7 total complaints in the last 3 years.
1 complaints closed in the last 12 months.