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Business Profile

Property Management

Portland's Premier Property Management, LLC

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Portland's Premier Property Management, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Portland's Premier Property Management, LLC has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:02/02/2024

      Type:Order Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      The issue involves rent we paid for our daughter's rent. The property management company changed in October of 2023 and their website accepted rent payment for November 2023. ********** Premier did not forward the payment to the new property management company, and we found out about the issue when our daughter received an eviction notice in November. The new property management company would not assist us in the resolving the issue, so we subsequently had to pay November's rent again. We have made numerous attempts via phone and email to get the money refunded. The principal of the property management company ************************* at one point 6 weeks ago stated that there was a cashiers check for the full amount in the mail. We have yet to see anything from ************** and she has since ceased responding to our requests for action or updates. We are in the process of locating the two principals in the company in order to file in small claims court. It is our hope we can get this resolved outside of the ************, however we have thus far not been encouraged by the organization's response.

      Customer Answer

      Date: 02/16/2024

      Good afternoon,

      I am writing to inform you that we have received a cashier's check for the amount indicated in the attached document.   IT appears that the check though dated January 2, **** was not mailed until February 14th and was received today (see attached images).

      For the purposes of this complaint, we can consider the dispute resolved.

      Thank you for your assistance!

      *********************

    Portland's Premier Property Management, LLC is NOT a BBB Accredited Business.

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