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Find a Location

River City Roofing LLC has 11 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforRiver City Roofing LLC

    Roofing Contractors
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    River City Roofing LLC offers a general contractor services including roofing, siding, gutters, windows, painting, fencing, and decks.

    Products & Services

    Roofing Contractor

    Business Details

    This is a multi-location business.

    Find a Location

    River City Roofing LLC has 11 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      11700 SE Stark St, Portland, OR 97216-3760
      BBB File Opened:
      2/12/2018
      Years in Business:
      6
      Business Started:
      1/29/2018
      Business Incorporated:
      7/31/2017
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Number of Employees:
      3
      Business Management
      • Ms. Stacy M Dolan, Owner
      • Mr. Doug Jordan, General Manager
      • Mr. Mike Dolan, Regional Manager
      Contact Information

      Principal

      • Ms. Stacy M Dolan, Owner

      Customer Contact

      • Ms. Stacy M Dolan, Owner
      Additional Contact Information

      Website Addresses

      Industry Tip

      BBB Tip: Hire a trusted roofing contractor to repair, replace roof

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/29/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      We decided to go with this company who worked with our insurance after hail damage to reroof our house. They quoted ****** which is triple what local roofing companies charge but we said yes because insurance was covering it. After they were done, we had multiple issues: exhaust vent not properly hooked back up, unsealed new vents, crooked drip line, garbage and debris left all over our property, a bedroom roof LEAK which damaged the drywall, insulation and ceiling wallpaper. It has been SEVEN months and they have finally managed to fix the roofing issues after horrible communication, no shows, relying on my husband (the homeowner) to call plumbers or fix things himself due to the head guy constantly being out of town. We were told mulitiple times that we could fix the interior bedroom leak damages ourselves and our bid would come off of our final invoice. They are now arguing with us that the bid is too much and saying their insurance could do it for cheaper. Only at the very end when we submitted our bid are they now requesting more pictures, comparison bids, receipts. It just never ends. We do not want to deal with this company anymore. They are not trustworthy, they are going back on their word. We have already paid them the full amount minus *****. The damages they caused when our roof leaked will cost more in labor and materials than what we owe them. My husband had to crawl in the attic in the middle of the night and find and stop the leak. They told us they were a local company, but the entire crew was non english speaking Mexicans, except for the supervisor who was absent during the labor process. We feel lied to and taken advantage of and are left with the destruction of a poorly constructed roof that caused more damage on our house. We do not want them doing any interior repairs because we don't trust them anymore! We have pictures of proof of bad work and the damage from the leak. We cannot believe they are still seeking money from us. Please help.
      Read More

      Customer Reviews

      6 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jo'An E

      5 stars

      07/10/2024

      We had a great experience working with ***** as well as the roofing crew. Our roof looks great! ***** worked with us in selecting the roofing and was there for us in answering any questions we had. As luck would have it, the 2 hottest days of the year (over 100!) occurred on the same days as our roof was put on. The roofers kept on working and ***** went above and beyond to ensure they were safe. We give a rating of A+.

      Local BBB

      BBB Great West + Pacific

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