Reviews

This profile includes reviews for Hannah's Pet Hospitals of Oregon Inc's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Hannah's Pet Hospitals of Oregon Inc

  10526 SE Washington St Ste A-103 Portland, OR 97216-2809

  
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  Hannah's Pet Hospitals of Oregon Inc

  10164 SW Washington Square Rd Tigard, OR 97223-4458

  

Review Details

• Review fromDanny W

  Date: 05/23/2025

  1 star

  Danny W

  Date: 05/23/2025

  We had an absolutely awful experience dealing with Hannah Pet *********** Mother-in-Law died on May 10th. She was a HPH client, and she had been vigilant in paying her monthly fees. After she died, we contacted ***, only to be told my dead MIL couldn't get out of her contract, no matter how dead she was! If we pay an additional $400, they will let US out of her contract!Their greed and avarice are appalling, and I deeply regret the fact that my MIL was persuaded to work with Hannah pet Hospital. I hope others can avoid the terrible mistake we made.
  

  Hannah's Pet Hospitals of Oregon Inc

  Date: 05/24/2025

  *****,
  
  First and foremost, please accept our heartfelt condolences on the loss of your mother-in-law. We are very sorry you were given information that added stress during an already difficult time.  To clarify our policy: when a Member passes away, the membership automatically ends, and no further payments or fees are ever required. If you were told anything differentsuch as the need to pay an additional $400that was incorrect, and we will make it right immediately.
  Please reach out to me directly at ******************************************************** with your mother-in-laws account details so we can correct this immediately.
  
  Thank you for bringing this to our attention. We are committed to resolving it quickly and restoring your confidence in Hannah ********************************************start="987" data-end="990"> ********* ********
  General Manager - Portland Market

• Review fromRielee B

  Date: 11/09/2024

  1 star
  I would rate 0/5 if I could. I joined Hannah summer of 2023. His bloodwork showed elevated liver enzymes. I retuned to Hannah several times to check his labs and eventually we did an ultrasound. They say they didnt find anything wrong with his liver and basically told me tough luck. I wasnt given any medications and they gave me the impression I didnt have anything to be worried about. I moved to ****** recently, so when my pup started throwing up every day multiple times a day I went to a vet in ******. My pups liver enzymes were 6x the normal limit. This vet did an ultrasound and found damage to his liver. Because Hannah ************ let my pup be sick with NO TREATMENT for too long he now has chronic hepatitis. This is untreatable and he has an estimate 2-3 more years. The vet told me if they had treated him last year, it couldve been slowed down and possibly reversed. Its too late now and hes on meds to hopefully slow things down but he will be sick for the rest of his life. So f*** Hannah pet hospital youre a joke of a vet and everyone who works there does not care about your pet. Im surprised the vets there still have their licenses. So please, never ever give this ********************** business. Theyre money hungry dipshits that dont give a f*** about your beloved pet.

• Review fromCollin B

  Date: 11/09/2024

  1 star
  If I could give 0 I would and I hope what ever doctors work here get their license revoked. They said they couldnt find anything wrong with my dog last year when we took him in for throwing up, and they even said his liver enzymes were high, but couldnt and didnt do anything about it. Took him to a vet her in ****** after I moved, and after paying $400 for him he removed from Hannah because they dont have a vet here, the new vet took 4 days to figure out he has chronic hepatitis now, and maybe 2 years left to live. They basically killed my dog, because they cant do the job they went to school for. Money hungry company with the worst vet doctors in the industry and I hope again, they lose their jobs for being the worst at what they do. This is not the first time they have been 0 help with pets and let dogs die.

• Review fromAaron M

  Date: 10/25/2024

  1 star
  Predatory pricing with no ways to cancel your plan easily. If you want to cancel ANY policy, you must print and send a form to their address, as well as pay a $350 fee per cancelation. This cancelation fee is not mentioned by their call center agents, it is hidden in the fine print of their ToS. They will not reach out to you regarding the health of your pet, they will not remind you of appointments, they will only contact you if you owe money. A highly unethical and highly unprofessional pet hospital, I suggest any other service you can find and to stay far far away from this scum organization.

• Review fromYelena S

  Date: 03/29/2024

  1 star
  I just want everybody to know don't make any contract with ******* pet hospital the service was horrible they didn't do anything for my dog but pulled his ear when they took him in the back there were no doctors therei canceled contract the same day lady told me she will pay back one part of my payment but the other they have to keep they never return anything and stop Answering my phone calls the place fills weird as soon as you walk inside . I don't understand what they doing with all the donations they get to treat animals and save their life's. Defenetly not on our pets. People give money to help pets but all they do is take so much money from people who barely can afford anything and who knows where that money goes.somebody should probably investigate what is really going on. I save animals and help alot of people who lives on the streets who need somebody to talk or listen to them clean up our streets for free because that's what we here for to help each other not to only think about how to make alot of money by ripping people off .and especially help animals because they can't take care of them selfs whenever they hungry or sick so maybe we should think about changing something in this world it doesn't matter if you don't have alot of money but it will make you fill good in the end for saving someone's life but helping listening for somebody who needs somebody just to listen so they know that they not alone and that somebody cares even if they don't have any money

• Review fromJerrold W

  Date: 03/27/2024

  1 star
  I have Hannah ************** The only good thing so far is that the doctors seem to know what they're doing. Other than that, the trainers are lazy, incompetent, and rude. My first training session was scheduled in the middle of an already ongoing class so I was 3 classes behind when I started but they didn't tell me that until I had wasted 3 trips to the ******** location. *****, the trainer I had tried to hang my dog right in front of me. I guess that's the British mentality of that B***h. If the dog won't obey, grab the leash and pull up until he can't breathe anymore. Then when I tried to set up a new class for training, not one person ever called me back, I had to call them and still I haven't gotten a new class. They blamed it on their communication system. That means that their communication system was broken for more than 2 months. How do you run a hospital without a working communication system? You can't unless the whole thing or at least part of it is a scam. This is the 21st century. If they were those kinds of communication problems the problem is with the management, no the system. Good management would have made sure that the system was working in less than a day or got a new system. Now I can't even get them to call me back to schedule training with a different trainer. No need now, I learned everything I needed to learn watching ******** All I want from Hannah now is to take care of my dog as promised. They won't even do that. I can't get anyone to call me back, they keep taking my monthly payment, and they haven't even dropped the price like they said they would. I think it's because I am not a minority. I see women, foreigners, and gay people in there getting exactly what was promised to them as it was to me but I don't get s*** Don't get me wrong, I am not racist or sexist. I just call it like it is and these people are doing nothing but running a scam. HAVE A GOOD DAY HANNAH MANAGEMENT AND TRAINER, *********************************************************

• Review fromEmily W

  Date: 02/21/2023

  1 star
  A friend recommended me to Hannah and I was excited about the all inclusive monthly cost. Though I didnt realize how much Id miss the quality of care at a real vet.. I call this a fake-vet because it is clearly for the $$. I have a very excited Aussie Lab who has had plenty of training and despite that she is still excited when meeting new friends. Our first visit to Hannah was when I needed to take my pup to the ** vet for a UTI. I called 2 hours beforehand, again 45 minutes beforehand, and once when I was outside. While waiting outside (doors were locked) we could just see coworkers laughing. After roughly 10 minutes of waiting in the rain a vet tech slightly opens the door (just enough to talk) and told us to collect her urine. We would have done that before driving an hour had we known with simple communication. While providing us with this information they had a horrible attitude toward my dog and acted like she was a rabid zoo animal. As if they were too good for her, it made me sad being that my pup is my best friend. Now im stuck in this stupid membership with untrustworthy doctors and snobby vet techs who dont like my dog because the cancellation fee is too expensive. Such a waste of time and money. Ill be going back to my other vet for the humble and kind care we adore.

• Review fromJanet B

  Date: 10/19/2022

  5 stars

  Janet B

  Date: 10/19/2022

  All the negative reviews are ridiculous! I signed up almost a year ago after being blessed with a small breed purebred dog. Having lost my beloved Pomeranian the previous year and experiencing many struggles in affording her care and meds during her last years, I was thrilled to find Hannah. As a senior on a (small) fixed monthly income, a regular (affordable) monthly bill for my little guy is a major relief compared to living with the fear of unexpected, astronomical vet bills! The staff at Hannah have been wonderful, and I have nothing but praise and gratitude for the attention and care we have received.
  

  Hannah's Pet Hospitals of Oregon Inc

  Date: 10/21/2022

  Dear *****,Were so happy to hear you have had a great experience with Hannah Pet Hospita. Your review made our day! Our whole team works very hard to keep our Members and Pets happy, but we can only do it thanks to amazing Members like you. Thanks again, and we hope to see you again soon.Sincerely,The whole team at Hannah