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Find a Location

Johnson RV has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Johnson RV

      41777 SE Highway 26 Sandy, OR 97055-9465

      BBB Accredited Business
    • Johnson RV

      4105 Pacific Hwy E Fife, WA 98424

      BBB Accredited Business

    Business ProfileforJohnson RV

    RV Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.62/5stars

    Average of 13 Customer Reviews

    Customer Complaints

    13 complaints closed in last 3 years

    4 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/14/2011

    Years in Business: 26

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Johnson RV offers RV sales, service, collision center and RV rentals.

    Business Details

    This is a multi-location business.

    Find a Location

    Johnson RV has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Johnson RV

        41777 SE Highway 26 Sandy, OR 97055-9465

        BBB Accredited Business
      • Johnson RV

        4105 Pacific Hwy E Fife, WA 98424

        BBB Accredited Business
      Location of This Business
      41777 SE Highway 26, Sandy, OR 97055-9465
      BBB File Opened:
      1/25/2002
      Years in Business:
      26
      Business Started:
      3/4/1998
      Business Incorporated:
      3/4/1998
      Accredited Since:
      1/14/2011
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Johnson RV LLC
      • RV Direct LLC
      Hours of Operation

      Primary

      M:
      9:00 AM - 6:00 PM
      T:
      9:00 AM - 6:00 PM
      W:
      9:00 AM - 6:00 PM
      Th:
      9:00 AM - 6:00 PM
      F:
      9:00 AM - 6:00 PM
      Sa:
      9:00 AM - 6:00 PM
      Su:
      10:00 AM - 5:00 PM
      Business Management
      • Mr. Robert Murray
      • Clark Holmes, CFO
      Additional Contact Information

      Fax Numbers

      • (503) 668-5433
        Other Fax

      Phone Numbers

      Customer Complaints

      13 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/18/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Dropped off my 5th wheel for consignment March 17th 2024.I had a inspection from mechanic on conditions of 5th wheel before I dropped off at consignment place.Pick up 5th wheel on May 17th 2024. Made arrangements with ***** to ensure everything is ready because I am on tight schedule and traveling over 6 hours one way.As I'm already over 4.5 hours into my trip, ***** texts me that they lost my keys and if I had the spare on me. I said no. ***** said they would find the keys.After I check in with the front desk and the person on duty tells ***** I am here to pick my my 5th wheel.I was told to wait for *****. She is on her way down.***** texts me this **************** manager never did find the keys. If you make a copy of your keys at home and send me a bill, I will get it covered."What...I just drove 6 hours and I get a text with this. The service manager sees my wife and I frustrated. Gives us the master key. Now they RV place is closing and I am 2 hours behind with a 6 hour drive.I tow the vehicle to my destination and inspect the interior of the 5th and have found tremendous damage to the rear cabin bunk house door / frame and master bedroom sliding glass doors. Not only did my keys get lost but I got a lot of interior damage that occurred while in Johnson RVs possession. The check out processed was horrible because Johnson RV was closing. This is unacceptable and I want to discuss this matter with ownership before I consult with my attorney.
      Read More

      Customer Reviews

      13 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Wil D

      5 stars

      07/25/2024

      This is not a typical review, so read on dear reader.This week my wife and I purchased a new RV from Johnson RV in *****. The deposit was set, the financing was set, and the service people had the van, preparing it for our inspection. ****, we even had an appointment for the walkthrough and delivery.Then life happened. I called and spoke with ***** (one of our salespeople), and shared what had just occurred. I even told her I expected to lose my $2500 non-refundable deposit. She was understanding and kind. Even insisting that my deposit would be returned. Today the sales manager, ****, reached out to make sure everything was ok. Turns out we had something in common. Not something good, but that common ground allowed us both to show compassion and kindness to one another. I left knowing that the staff at Johnson RV are a kind and caring bunch, who put people before making a sale.Oh yeah, the $2500 deposit I mentioned, was returned.This type of service seems rare. But not at the ***** Johnson RV location. You all are the best.Thanks to ****, *****, ****, and ***** for everything.

      Local BBB

      BBB Great West + Pacific

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