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Find a Location

Jacuzzi Bath Remodel of Portland has 1 locations, listed below.

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    Business ProfileforJacuzzi Bath Remodel of Portland

    Bathroom Remodel
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.5/5stars

    Average of 16 Customer Reviews

    Customer Complaints

    14 complaints closed in last 3 years

    8 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/16/2021

    Years in Business: 5

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Jacuzzi Bath Remodel of Portland offers bath and shower remodeling and jacuzzi installation.

    Products & Services

    bathroom remodel, Bath & Shower Replacements

    Business Details

    Location of This Business
    11954 SW Garden PL, Tigard, OR 97223
    BBB File Opened:
    6/15/2021
    Years in Business:
    5
    Business Started:
    5/30/2019
    Business Started Locally:
    4/23/2021
    Business Incorporated:
    5/30/2019
    Accredited Since:
    6/16/2021
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Bath For Less LLC
    Business Management
    • Addison Rush, Marketing Specialist
    Contact Information

    Customer Contact

    • Addison Rush, Marketing Specialist
    Additional Contact Information

    Website Addresses

    Customer Complaints

    14 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/24/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    On October 12 2023, we met with a consultant about getting our bathroom remodel. We signed a contract to get the bathroom done in Feburary 15th, in the contract it says the latest would be end of Feburary. When ******** came, they said that the measurments were wrong so they had to come back. We didnt hear anything back for 2 weeks, then I contacted them and they said it must have fallen through the cracks. So they placed a panel order. It is June 24th, and they still have not scheduled a date to get the bathroom installed, nor gave us an update about the panel. The contract is invailed now I have emailed and called to get this sorted out and not recieve any email back.
    Read More

    Customer Reviews

    16 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Harriet T

    1 star

    05/29/2024

    We signed a contract on 10/28/2023 for a tub to shower install.Tentative demo/ install dates were 2/12 & 2/13 2024. Those dates were delayed due to issues with wall materials which had to be reordered.3/20 & 3/21 demo and install done.However, the wall material was cut incorrectly and it did not match up in the corners when place on the walls of the shower. Caulking was very amateurish and tools used scratched the tile floor because they didnt put protective cover on the floor. New materials were reordered and 2nd demo was done 5/17 - 18. Shower door and shower track out of plumb so door slides open on its own and wont fully close. The technician who came today, 5/28 said the wall panel is bulging & wasnt corrected which caused the door problem. For the 3rd time now, a portion of shower wall panel needs to be stripped to the frame and reinstalled. So were not done yet. This has been the worst experience ever regarding remodeling/ renovation projects. The amount of money that Jacuzzi charges is ridiculous for what we got. We have demanded compensation after the initial install and was quoted by the ******* that he is only allowed to compensate $500. After 2nd installation the manager. allowed a $1000 compensation telling us that amount was all he was allowed to refund and there was no point in asking for more.

    Local BBB

    BBB Great West + Pacific

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