ComplaintsforTigard Transmission Center LLC
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Complaint Details
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Initial Complaint
07/17/2024
- Complaint Type:
- Product Issues
- Status:
- Resolved
2017 ****** Murano Had transmission replaced. Contract listed a $800 core charge to be refunded within two weeks. Car was picked up on 4/1/2024. Multiple visits, phone calls and texts with out the refund. At first there were excuses that the owner was out illness and only he could issue refund. Now there is no response to my requests for refund of core charge. Total bill was $5743.Customer response
08/20/2024
has been resolved. Tigard transmission has refunded the $800 core charge. Thank you for your help.Initial Complaint
04/25/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
10/2021 I bought a rebuilt transmission from Tigard Transmission and in Sep of 2022 the transmission started making noise. Worse noise than before it was "fixed". I was assured by the owner more than once that this would never happen again. That the problem the transmission had was fixed in the new transmission. I contacted the owner and it was brought in for inspection and determined a new one was needed and since it was under warranty there wouldn't be a cost to me. I was not given paperwork until last September and on that paperwork it states a "used" transmission was bought. The owner assured me that was a typo and not true. A new transmission was to be put in. The owner has kept putting me off stating he is waiting for it to be shipped and that was months ago. The owner has since stopped responding to my messages and I am not sure how to rectify the situation. I have text messages as well
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Contact Information
11646 SW Pacific Hwy
Tigard, OR 97223-8674
Business hours
Today,8:00 AM - 5:00 PM
MMonday | 8:00 AM - 5:00 PM |
---|---|
TTuesday | 8:00 AM - 5:00 PM |
WWednesday | 8:00 AM - 5:00 PM |
ThThursday | 8:00 AM - 5:00 PM |
FFriday | 8:00 AM - 5:00 PM |
SaSaturday | 9:00 AM - 12:00 PM |
SuSunday | Closed |
Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.