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Business Profile

Used Car Dealers

Luxury Sport Auto

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Used Car Dealers.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/07/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Purchased a snowmobile from them Oct 1 2023 after numerous phone calls, emails will not reply. Was told every excuse and it's now almost been 1 year. We can't register, insure do anything with this piece of equipment. We gladly paid the ***** dollars for it now we need to get this resolved. We do not want to seek legal action but I'm just about ready to. Pretty lousy way to do business. Thank you

  • Initial Complaint

    Date:02/19/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Purchased a vehicle from Luxury Sport Auto. Had vehicle shipped to *********. When it arrived it was inspected and found to have frame structural damage that was not disclosed by the seller prior to sale. The sale took place on Feb 13th. I received the vehicle on Feb 16th. I immediately called the dealer and was told by the salesman that he would have the business owner reach out to me. He never did. I then called again on the 20th same response, never contacted me. I want to return the vehicle, cancel the contract and receive a full refund.

  • Initial Complaint

    Date:12/24/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hello I purchased a 2022 Dodge ram truck from the dealership I drove up from ********************* I deal with a gentleman name **** which she wasnt there when I got there and handed me over to some sales person that wasnt a very nice person I made a deal with them they promised to send me the extra key for the truck and the original owner manuals because it was late in the evening on the way home I noticed the truck was steering funny so I took it in to a repair shop here and it needed a brand new drag link which cost me $1000 and I havent been able to get the original paperwork so I can get the truck registered in ********** No one will return my calls please can you help me Im getting ready to contact the *** there in ****** and consumer affairs thank you so much *******************

  • Initial Complaint

    Date:12/13/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hello - I purchased a 2022 **** F 150 Lighting from Luxury Sport Auto in October 2022. I wired them money on October 27, 2022 and they shipped me the truck a few weeks later. Not a big deal, the truck arrived in ******** and was exactly what I wanted. The issue I have is they never sent the title and are claiming it's still en route from almost 2 months ago. ************************* is the sales rep that I'm dealing with. I feel like this may be a scam and I want to report it asap as I paid $91,900 for the truck which is worthless to me without a title. I could use any help I can get from you guys on this. Thanks - ***

Luxury Sport Auto is NOT a BBB Accredited Business.

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